Territory Manager Associate Relations [TARM]
Position Purpose:
The Territory Manager Associate Relations [TARM] is responsible for executing the strategy for promoting fair and consistent employment practices. The TARM ensures a positive associate relations environment to enhance overall performance in driving customer service and sales. The TARM reports to the Division Director of Associate Relations.
Ā Lead complex & high-risk investigations though completion
Ā Provide advice and counsel to leaders on investigations
Ā Identify global learnings to address trends to minimize risk
Ā Provide AR support and coach leaders pre/during/post all types of crisis
Ā Provide guidance on practice/policy/process to leaders across all platforms on complex associate relations concerns.
Ā Coach leaders on fair and consistent employment practices
Ā Development for identified HR Partners to enhance skillsets, or address identified opportunities
Ā Lead on-site assessments for high-risk locations
Key Responsibilities:
Ā Provides direction to RVP, RHRD, and other regional leaders on labor and employment trends and associate relations needs to ensure creation and maintenance of a positive associate relations environment
Ā Provides guidance to regional leaders on the interpretation and consistent application of Company policies, programs and initiatives
Ā Analyzes regional/district/store data to identify AR activity/trends; develops, executes and follows up on AR action plans to ensure fair and consistent application of Company policies and practices
Ā Monitors all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) - Associate Relations team
Ā Provides direction to regional leadership on procedures for handling potential unionizing efforts and NLRB actions and developing preventative strategies and education on union avoidance
Ā Assists in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity
Ā Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and other labor and employment claims; as well as managing and reporting workplace violence matters
Ā Act as resource to assist Medical Health Management, Legal, and Asset Protection on investigations and associate relations issues
Ā Conducts training for management on legal and AR/labor relations matters, develops customized training where appropriate in partnership with Learning Development
Ā Works with Government Compliance to promote diversity using diversity reporting tools, and addressing AAP (OFCCP audits), I-9 compliance, compensation reviews, and other regional compliance issues
Ā Provides assistance to DHRMs with reviewing Performance Improvement Plans for Store Managers to ensure fairness and consistency
Direct Manager/Direct Reports:
Ā Reports to Division Director of Associate Relations
Travel Requirements:
Ā Typically requires overnight travel 10% to 25% of the time.
Physical Requirements:
Ā Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
Working Conditions:
Ā Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
Ā Must be eighteen years of age or older.
Ā Must be legally permitted to work in the United States.
Ā Ability to work a flexible schedule
Preferred Qualifications:
Ā Advanced degree in law, employee relations, or human resources
Ā Multi-site (50-plus locations) and experience with 10,000 associates
Ā 8 years experience in employment law, employee relations or human resources is preferred
Ā PHR or SPHR or equivalent certification
Ā Ability to work a flexible schedule
Minimum Education:
Ā The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
Ā 6
Competencies:
Ā Ensures Superior Service
Ā Analyzes the Business
Ā Ensures Process & Operational Consistency
Ā Builds Relationships
Ā Leverages Partnerships
Ā Demonstrates Seasoned Judgment
Ā Communicates Effectively
Ā Labor and Employment Law Expertise
Ā Labor Relations Expertise
Ā Consultative Skills
Apply Now
The Territory Manager Associate Relations [TARM] is responsible for executing the strategy for promoting fair and consistent employment practices. The TARM ensures a positive associate relations environment to enhance overall performance in driving customer service and sales. The TARM reports to the Division Director of Associate Relations.
Ā Lead complex & high-risk investigations though completion
Ā Provide advice and counsel to leaders on investigations
Ā Identify global learnings to address trends to minimize risk
Ā Provide AR support and coach leaders pre/during/post all types of crisis
Ā Provide guidance on practice/policy/process to leaders across all platforms on complex associate relations concerns.
Ā Coach leaders on fair and consistent employment practices
Ā Development for identified HR Partners to enhance skillsets, or address identified opportunities
Ā Lead on-site assessments for high-risk locations
Key Responsibilities:
Ā Provides direction to RVP, RHRD, and other regional leaders on labor and employment trends and associate relations needs to ensure creation and maintenance of a positive associate relations environment
Ā Provides guidance to regional leaders on the interpretation and consistent application of Company policies, programs and initiatives
Ā Analyzes regional/district/store data to identify AR activity/trends; develops, executes and follows up on AR action plans to ensure fair and consistent application of Company policies and practices
Ā Monitors all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) - Associate Relations team
Ā Provides direction to regional leadership on procedures for handling potential unionizing efforts and NLRB actions and developing preventative strategies and education on union avoidance
Ā Assists in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity
Ā Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and other labor and employment claims; as well as managing and reporting workplace violence matters
Ā Act as resource to assist Medical Health Management, Legal, and Asset Protection on investigations and associate relations issues
Ā Conducts training for management on legal and AR/labor relations matters, develops customized training where appropriate in partnership with Learning Development
Ā Works with Government Compliance to promote diversity using diversity reporting tools, and addressing AAP (OFCCP audits), I-9 compliance, compensation reviews, and other regional compliance issues
Ā Provides assistance to DHRMs with reviewing Performance Improvement Plans for Store Managers to ensure fairness and consistency
Direct Manager/Direct Reports:
Ā Reports to Division Director of Associate Relations
Travel Requirements:
Ā Typically requires overnight travel 10% to 25% of the time.
Physical Requirements:
Ā Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
Working Conditions:
Ā Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:
Ā Must be eighteen years of age or older.
Ā Must be legally permitted to work in the United States.
Ā Ability to work a flexible schedule
Preferred Qualifications:
Ā Advanced degree in law, employee relations, or human resources
Ā Multi-site (50-plus locations) and experience with 10,000 associates
Ā 8 years experience in employment law, employee relations or human resources is preferred
Ā PHR or SPHR or equivalent certification
Ā Ability to work a flexible schedule
Minimum Education:
Ā The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
Ā 6
Competencies:
Ā Ensures Superior Service
Ā Analyzes the Business
Ā Ensures Process & Operational Consistency
Ā Builds Relationships
Ā Leverages Partnerships
Ā Demonstrates Seasoned Judgment
Ā Communicates Effectively
Ā Labor and Employment Law Expertise
Ā Labor Relations Expertise
Ā Consultative Skills
Apply Now