Telehealth Program Assistant - VARIED SHIFT - Virtual
Welcome to Penn State Health: Where Compassion Meets Innovation
Penn State Health is a leading research, teaching, and clinical healthcare system that is committed to delivering exceptional patient care and advancing the field of medicine. As a Telehealth Program Assistant, you will play a vital role in supporting patient and staff safety through prevention of harmful behaviors in the inpatient care space through virtual means. If you are passionate about delivering high-quality care and are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.
Job Overview
The Telehealth Program Assistant will be responsible for providing virtual support to patients and staff in the inpatient care space. This will involve monitoring patients remotely, identifying potential safety risks, and taking proactive steps to prevent harm. The successful candidate will be able to work independently, think critically, and communicate effectively with patients, families, and healthcare teams.
Key Responsibilities
Provide virtual support to patients and staff in the inpatient care space, including monitoring patients remotely and identifying potential safety risks
Take proactive steps to prevent harm, including reporting concerns to the healthcare team and implementing safety protocols as needed
Communicate effectively with patients, families, and healthcare teams to ensure that patient needs are met and safety concerns are addressed
Document patient interactions and safety events in accordance with hospital policies and procedures
Collaborate with the healthcare team to develop and implement individualized patient care plans
Participate in quality improvement initiatives to enhance patient safety and care outcomes
Essential Qualifications
To be considered for this role, you will need to have:
High School diploma or equivalent required
One (1) year of medical, secretarial, or customer service work experience required
Ability to work independently and think critically in a fast-paced environment
Excellent communication and interpersonal skills
Basic computer skills and ability to learn new software applications
Preferred Qualifications
While not required, the following qualifications are preferred:
Experience working in a healthcare setting, particularly in a telehealth or virtual care role
Certification in a related field, such as medical assisting or healthcare technology
Experience with electronic medical records (EMRs) and other healthcare software applications
Bilingual or multilingual skills
Skills and Competencies
To be successful in this role, you will need to possess the following skills and competencies:
Communication skills: ability to communicate effectively with patients, families, and healthcare teams
Critical thinking skills: ability to think critically and make sound judgments in a fast-paced environment
Technical skills: basic computer skills and ability to learn new software applications
Collaboration skills: ability to work collaboratively with the healthcare team to develop and implement individualized patient care plans
Adaptability: ability to adapt to changing patient needs and priorities
Career Growth Opportunities
On-the-job training and mentorship
Professional development courses and workshops
Leadership development programs
Career advancement opportunities
Work Environment and Company Culture
Penn State Health is committed to creating a positive and supportive work environment that fosters collaboration, innovation, and excellence. As an employee, you can expect:
A dynamic and supportive work environment
A culture of excellence and innovation
Opportunities for professional growth and development
A comprehensive benefits package, including medical, dental, and vision coverage
A competitive salary and generous paid time off
Compensation, Perks, and Benefits
Medical, dental, and vision coverage with no waiting period
Generous paid time off and personal time
Paid parental leave
Retirement savings plan with employer match
Life insurance and disability insurance
Employee wellness programs and fitness discounts
Tuition reimbursement and education assistance
PAWS UP employee recognition program
Conclusion
If you are a compassionate and innovative individual who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity. As a Telehealth Program Assistant at Penn State Health, you will have the opportunity to make a real difference in the lives of our patients and their families. Apply now and take the first step towards a rewarding and challenging career in healthcare.
Ready to apply? Click the link below to submit your application. We look forward to hearing from you!
Apply Now
Apply Now
Penn State Health is a leading research, teaching, and clinical healthcare system that is committed to delivering exceptional patient care and advancing the field of medicine. As a Telehealth Program Assistant, you will play a vital role in supporting patient and staff safety through prevention of harmful behaviors in the inpatient care space through virtual means. If you are passionate about delivering high-quality care and are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.
Job Overview
The Telehealth Program Assistant will be responsible for providing virtual support to patients and staff in the inpatient care space. This will involve monitoring patients remotely, identifying potential safety risks, and taking proactive steps to prevent harm. The successful candidate will be able to work independently, think critically, and communicate effectively with patients, families, and healthcare teams.
Key Responsibilities
Provide virtual support to patients and staff in the inpatient care space, including monitoring patients remotely and identifying potential safety risks
Take proactive steps to prevent harm, including reporting concerns to the healthcare team and implementing safety protocols as needed
Communicate effectively with patients, families, and healthcare teams to ensure that patient needs are met and safety concerns are addressed
Document patient interactions and safety events in accordance with hospital policies and procedures
Collaborate with the healthcare team to develop and implement individualized patient care plans
Participate in quality improvement initiatives to enhance patient safety and care outcomes
Essential Qualifications
To be considered for this role, you will need to have:
High School diploma or equivalent required
One (1) year of medical, secretarial, or customer service work experience required
Ability to work independently and think critically in a fast-paced environment
Excellent communication and interpersonal skills
Basic computer skills and ability to learn new software applications
Preferred Qualifications
While not required, the following qualifications are preferred:
Experience working in a healthcare setting, particularly in a telehealth or virtual care role
Certification in a related field, such as medical assisting or healthcare technology
Experience with electronic medical records (EMRs) and other healthcare software applications
Bilingual or multilingual skills
Skills and Competencies
To be successful in this role, you will need to possess the following skills and competencies:
Communication skills: ability to communicate effectively with patients, families, and healthcare teams
Critical thinking skills: ability to think critically and make sound judgments in a fast-paced environment
Technical skills: basic computer skills and ability to learn new software applications
Collaboration skills: ability to work collaboratively with the healthcare team to develop and implement individualized patient care plans
Adaptability: ability to adapt to changing patient needs and priorities
Career Growth Opportunities
On-the-job training and mentorship
Professional development courses and workshops
Leadership development programs
Career advancement opportunities
Work Environment and Company Culture
Penn State Health is committed to creating a positive and supportive work environment that fosters collaboration, innovation, and excellence. As an employee, you can expect:
A dynamic and supportive work environment
A culture of excellence and innovation
Opportunities for professional growth and development
A comprehensive benefits package, including medical, dental, and vision coverage
A competitive salary and generous paid time off
Compensation, Perks, and Benefits
Medical, dental, and vision coverage with no waiting period
Generous paid time off and personal time
Paid parental leave
Retirement savings plan with employer match
Life insurance and disability insurance
Employee wellness programs and fitness discounts
Tuition reimbursement and education assistance
PAWS UP employee recognition program
Conclusion
If you are a compassionate and innovative individual who is passionate about delivering high-quality patient care, we encourage you to apply for this exciting opportunity. As a Telehealth Program Assistant at Penn State Health, you will have the opportunity to make a real difference in the lives of our patients and their families. Apply now and take the first step towards a rewarding and challenging career in healthcare.
Ready to apply? Click the link below to submit your application. We look forward to hearing from you!
Apply Now
Apply Now