Telecommunications Engineer

DIGIT is seeking a Telecommunications Engineer to provide end to end service management of telecom services. This includes the delivery of information and communication technology services, supports user requests to process services such as local and long-distance phone services that support critical life safety systems including: fire alarm systems, elevators, and intrusion detection alarms, as well as voice and data circuits using managed service provider(s) and other commercial contracts. Qualified individuals will analyze the existing network infrastructure and equipment to identify opportunities for improvement, engineer and recommend solutions that meet business requirements, support installations, relocations, moves, and changes to the engineered telecommunications infrastructure solution, and work directly with customers and service providers to resolve service degradations and outages. As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.