TechOps Working Student (f/m/d)

Upvest is on a mission to make investing as easy as spending money. The company empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and enterprises alike can save resources and fully focus on their core business.‍Upvest is one of the few fintechs in Europe that can provide its B2B clients with the full range of investment opportunities in the areas of principal broking business, proprietary trading, and safe custody business for traditional securities. The company was founded in 2017 by Martin Kassing and currently employs more than 180 people across Europe. Its latest €100m fundraising round (Series C) was led by Hedosophia and Sapphire Venture, with continued support from existing investors including Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Motive Ventures, and Notion Capital.At Upvest, we’re building Europe’s first fully comprehensive Investment API. As we scale, our internal technology ecosystem needs to be as modern, reliable, and secure as the products we ship. That’s where you come in.Your missionWe’re looking for a TechOps Intern / Working Student to support our growing TechOps team. This is a hands-on opportunity to learn how modern internal IT operations work, support our Berlin office, and help scale a smooth tech experience for every Upvenger.What you can expect from this roleSupport day-to-day IT operations — help manage hardware inventory, receive and set up new devices, and assist with laptop deployment, help maintain and troubleshoot office AV equipment to ensure seamless hybrid meetingsHelpdesk assistance — troubleshoot basic issues with laptops, SaaS tools, and internal systems (with guidance and support)Collaborate with the TechOps team — assist in user onboarding/offboarding, hardware allocation, process automations, and documentationGrow your skills — learn about endpoint management (macOS, MDM), SaaSOps, and automation tools like Okta Workflows and scriptingWhat you bringYou’re currently studying in a relevant field (e.g. Computer Science, Information Systems, or similar)You’re curious, proactive, and eager to learn — especially about internal IT, SaaS tools, and automationYou have a basic understanding of how computers, software, and networks work — and want to go deeperYou’re organized and detail-oriented; you like solving problems and seeing things throughYou’re based in or willing to relocate to Berlin, and can work 15–20 hours/weekWhat’s nice to have:Previous experience in IT support, helpdesk, or an operational role (even through a side project or volunteering)Some exposure to macOS, Google Workspace, or SaaS tools like Slack, or OktaInterest in scripting or automation tools (e.g. Bash, Python, or low-code platforms)Why Upvest?We’re working on solving a hard problem: fixing the European securities financial infrastructure that empowers more people to be able to invest. You have the opportunity to contribute to this change.We invest in your growth with a dedicated development budget and plenty of opportunities to advance in your role.We take hiring seriously with a strong focus on keeping a high bar when interviewing (equally important is that we hire decent people, who are passionate about their craft and helping us achieve our shared mission).While we’re not quite fully-remote, we are committed to being a flexible employer, as we understand you don’t have to be in the office to do your best work.We live a culture of empowerment, trust (that we hire the best people and get out of their way) and openness (there’s a greater advantage in sharing information than keeping it to ourselves).Our values:Learn and grow. We aim high to shape our future. We give and request honest feedback knowing that we develop together. Progression over Perfection.Team first. We make it easy for others. We value our differences and are open to others’ opinions. We win and celebrate together! Team over Egos.Own the outcome. Whether we win or we lose, we stand together. We are proactive and get the job done. Outcome over Process.Tell the story. We always start with the why. We share knowledge to empower others. Transparency over Complexity.Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

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