Technical Support
Quadax, Inc. is seeking a Technical Support professional to join their EDI Application Tech team. The role involves providing second-level support for clients and scripting claim data transformations to ensure compliance with payer requirements. Responsibilities Script medical billing converts and edits via proprietary scripting language in order to ensure claims meet all payer requirements Provide second-level software support for EDI clients and staff Research network issues, program errors, and Windows errors relating to Xpeditor Server performance Assist with the testing of Xpeditor enhancements and bug fixes that are part of Xpeditor releases Map client claim files in order to load into Xpeditor Establish custom edits/converts using Xpressbiller software Modify Xpeditor Reports per client requests Assist with identifying product shortcomings and possible enhancements Other duties as assigned Skills Experience providing technical support in a professional environment required Must have experience using a ticketing system - ServiceNow a plus Problem solving skills Strong computer skills Excellent verbal and written communication skills Ability to work in a fast paced environment Strong attention to detail - working with clients and internal departments Ability to set priorities Ability to maintain confidentiality Associate's degree preferred Experience with some sort of scripting language preferred Knowledge of EDI a plus Company Overview Quadax is a trusted leader in revenue cycle management (RCM), delivering innovative solutions that help healthcare providers nationwide accelerate payments, boost reimbursements, and improve financial performance. It was founded in 1973, and is headquartered in Cleveland, Ohio, USA, with a workforce of 501-1000 employees. Its website is Company H1B Sponsorship Quadax, Inc. has a track record of offering H1B sponsorships, with 2 in 2026, 10 in 2025, 12 in 2024, 4 in 2023, 13 in 2022, 9 in 2021, 12 in 2020. Please note that this does not guarantee sponsorship for this specific role.