Technical Solutions Engineer for DevX team (day shift)

About Us: Sisense is a leading business intelligence (BI) software company that enables organizations to turn data into actionable insights. Our platform empowers users to visualize and analyze data easily, helping them make informed decisions. As a company, we value innovation, collaboration, and excellence, and we’re looking for talented engineers to join our team.WHY YOU SHOULD JOIN OUR TECHNICAL SOLUTIONS TEAM:As a Technical Solutions Engineer, you will work with leading enterprise organizations and startups to realize the power of data analytics with Sisense. Our Technical Solutions team spans the globe and uses the SWARM model for our tools, processes, and organizational structure. This shift focuses on driving a collaborative, rewarding environment that measures value creation and team playing.Our team is aligned directly with our Product and Engineering teams through a robust Subject Matter Expert program. We are employing best-in-breed tools along with processes co-authored or directly influenced by our team. We believe in the power of great customer experience, and the happiest customers are made by having the happiest team helping them.Please note the working schedule: day shift coverage, Monday to Friday (09:00 — 18:00 Kyiv time). The position will also include shifts on UA Holidays with additional payment.What You’ve Already Accomplished...So FarExperience with JS, Node JS, Rest APIYou are already experienced with IT infrastructure and applications supportYou already have experience with supporting complex product infrastructure and applicationsYou have vast experience with SQL and NoSQL databasesYou have experience in communication with English-speaking customersWill be great if you also haveWeb development background and/or programming familiarityKnowledge in writing SQL and understanding business requirementsAbout YouYou have a data-driven, analytical mind and excellent problem-solving skillsYou’re detail-oriented with the ability to prioritize, multitask and meet deadlinesYou have proven ability to motivate and work both independently and in a team environmentYou also have a passion for supporting and helping othersIn addition, you have a strong desire to learn, grow and contribute to overall company values of collaboration and serviceYou have excellent English — communication, listening, and writing skillsWhat You’ll DoInvestigate technical problems that are related to User Interface and problems related to itDevelop, design and propose solutions to meet technological and business needs for customers (e.g. workarounds for product issues and additional features)Manage critical issues that impact customer’s businessWork with Engineering and Product teams to meet customer requirements and improve our productPresent complex technical information about the product to the customersTake part in the creation and maintenance of our knowledge-based and communityWork with Linux shell, RestAPI, Web applications troubleshooting, identifying process improvements, debugging, comprehending technical documentsOUR BENEFITS:We’re all working remotely nowWe hire only people we trust. All Sisensers join the company without a probation periodWe believe all Sisensers should be owners of our company’s success. We grant all employees stock options that start vesting on Day OneWe support a work-life balance philosophy and provide unlimited vacations (flexible time off) and additional long weekends to all SisensersWe support professional growth with access to the modern learning platformWe care about each other. All team members have extended medical insuranceWe provide Sisensers with a sports reimbursement to support physical fitness and mental wellbeingOriginally posted on Himalayas

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