Technical Field Specialist- Measure

Remote Full-time
MarketingRemote,


United States

Description

Position at Latham Pool Products, Inc


Make a SPLASH with Latham Pool Products!At Latham Pool Products, we don’t just make swimming pools; we create opportunities for backyard dreams to come true. As the leading manufacturer in North America, Australia, and New Zealand, we are committed to delivering innovation, quality, and sustainability in everything we do.We believe in building an environment where everyone can thrive. That is why we offer:A culture of integrity, collaboration, and respect.Comprehensive benefits for you and your family.Opportunities for growth, mentorship, and skill development.Ready to join a team that makes a difference? Job SummaryThe Technical Field Specialist-Measure will support customers with training, and drive adoption for Measure. This role will provide field technical support to all customers. In addition, will be an integral part of a regional support for the assigned Sales Region.Please note pool industry experience is highly preferredSome of What You Will Do:Is the primary source and point-of-contact for in-field dealer product training and troubleshooting.Participates and directs in-field, on-site pool measuring dealer training and support.Assist with technical training and onboarding of new Latham sales personnel.Facilitates in-field measuring with potential targets drive conversionParticipates in Boot Camps, trade shows and other industry events as needed.Serves as a comprehensive product expert on Measure, independently seeks, reports, and makes recommendations on competitive information and activity.Ensures the timely and complete entry of all CRM activities for new dealers to assist with the Measure portion of on-boardingAssists Latham Pool’s Sales personnel in achieving their sales objectives and identifying opportunities.Provides timely and relevant feedback and recommendations to all stakeholders through reports and regular communications.Offers expertise and takes ownership of consumer complaints, seeing through to resolution. What You Bring to the Table: (Qualifications)Associates degree with technical certification and a minimum of five years of technical experience preferred. A high school diploma may be substituted with commensurate experience and professional training.Outstanding teamwork and project management skills.Proven ability to solve complex problems.Presents a professional image to customers and consumers, serving as a subject matter expert and company representative in all situations.Thrives in a fast-paced environment where high energy and resiliency are required.Ability to multi-task, prioritize workload, set up /maintain files, generate reports as requested and set and reach goals.Ability to independently respond to common inquiries or complaints from customers, employees, and regulatory agencies.Ability to effectively present information in both oral and written form.Ability to maintain accurate records.Computer skills; intermediate levels in spreadsheet, data base and word processing software including Microsoft office products (Outlook, Excel.) CRM experience preferred.Travel requirements: approximately 60% of the time with flexibility for overnight travel as needed. Why should you come work with Us? Comprehensive Benefits for you and your family include:Medical, dental, and vision insuranceHSA and FSA plans available401(K) with 50% company match up to 6%Paid Time Off –flexibleHolidays - 11 Paid, eligible on day oneLife/ADD Insurance and Short/Long Term Disability insurance with buy up options Professional Development: Training programs, Tuition Reimbursement, and growth opportunities.Supportive Environment: A culture rooted in collaboration, integrity, and respect. Some Important Information for you: Position Title: Technical Field Specialist- MeasureEmployment Type: RemoteStatus: Full-timeSalary Range: $75,000-$85,000 Our compensation reflects the cost of labor across US geographic markets. Starting pay for this role will vary based on multiple factors, including location, knowledge, skills, education, and experience. Pay ranges may be modified in the future. Latham Pool Products is an Equal Opportunity Employer and a Drug-Free Workplace Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our hiring process includes drug screening, background check & E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. The submission of your resume will expedite the review of your information. Apply Today!If you are ready to leverage your expertise and make an impact at Latham Pool Products, we’d love to hear from you! Apply and upload your resume to our team today by following this link:



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