Technical Business Analyst, Entry-Level

Job Description: • Perform routine analysis using various techniques, including statistical analysis • Support data collection activities and work with clients to identify analytical requirements • Provide data interpretation and insights to support decision-making • Assist in developing or implementing systems to capture analytic information • Collaborate with project managers to support project timelines and milestones for upcoming deliverables • Research best practices and support the development of solutions and recommendations for clients • Contribute to written reports and documentation • Assist in requirements gathering using a variety of basic techniques • Document communications, key decisions, action items, and scope changes in a timely manner • Participate effectively within the team to achieve shared goals • Keep abreast of business, industry, and market information that may reveal business development opportunities Requirements: • Bachelor’s in information systems, Computer Science or similar technical discipline • 0-3 years of relevant experience in information systems or computer science (recent graduates encouraged to apply) • Strong technical proficiency, ability to learn new systems quickly and a foundational understanding of web content platforms such as Drupal • Comfortable navigating and troubleshooting a wide range of technologies • Basic familiarity with Drupal (or able to quickly ramp up on similar content management systems) • Strong analytical and problem-solving skills with the ability to approach analysis in a structured manner • Proficiency in Microsoft Excel and other data analysis tools • Excellent written and verbal communication skills • Ability to work effectively both independently and as part of a team • Strong organizational skills with the ability to manage multiple priorities and meet deadlines • Willingness to learn and receive instruction and direction on assignments • Basic understanding of business processes, data analysis concepts, and client service • Mission-driven, purpose-oriented approach to work and collaboration • Previous internship or coursework experience in information systems, computer science or similar technical discipline (Preferred) • Familiarity with statistical analysis techniques and tools (Preferred) • Exposure to requirements gathering and documentation techniques (Preferred) • Understanding of project management principles and methodologies (Agile, Waterfall) (Preferred) • Experience with process mapping or workflow documentation (Preferred) • Demonstrated interest in business development and staying current with industry trends (Preferred) • Strong customer service orientation or client-facing experience (Nice to have) • Experience with data visualization tools (Tableau, Power BI, or similar) (Nice to have) • Basic knowledge of SQL or other database query languages (Nice to have) • Exposure to healthcare, Medicaid, or public sector workflows (Nice to have) • Knowledge of Drupal, LMS platforms, or learning management systems (Nice to have) • Experience in a fast-paced or agile environment (Nice to have) Benefits: • Competitive Medical, Dental and Optical plans • Generous Paid Time Off, 8 Company observed holidays plus 3 floating holidays • Tuition Assistance • 401K Plan (3% employer contribution plus opportunity for gainsharing) • Life, AD&D & Disability coverage • A flexible work environment and more! Apply tot his job