Team Lead - Media Operations

Designation: Team Lead - Media operations Location: BKC, Mumbai (In office)Working shift : Night Shift About Nivoda:Nivoda is a global B2B diamond and gemstone marketplace, providing jewelry retailers with access to competitive, high-quality diamond supplies. Recognized for its operational efficiency and commitment to customer success, Nivoda helps businesses grow profitably by minimizing inventory risks and optimizing the supply chain.Key Responsibilities:Ensure high security standards are maintained throughout the shiftEnsure SOPs are followed by the teamAttendance managementDaily tallying and auditing of stones received and stored in safeTake ownership of the entire photography and videography process of precious stones and ensure thorough stock check at the end of each shiftManaging the day-to-day activities of the team.Motivating the team to achieve organizational goals.Developing and implementing a timeline to achieve targets.Delegating tasks to team members.Conducting training of team members to maximize their potential.Empowering team members with skills to improve their confidence, product knowledge, and communication skills.Conducting monthly performance reviews.Contributing to the growth of the company through a successful team.Creating a pleasant working environment that inspires the team.Required Skills & Experience Required:2-3 Team handling experienceTransparent & honest approach- as he/she will be dealing with stonesSpeaks good English, written and verbalBasic MS Office and reporting skillsAbility to multitask efficiently with multiple counterpartsAttention to detailHumble, honest, trustworthyShows respect & appreciation for every personTakes 100% responsibility with a can do attitude - Does not blame, complain, criticize or condemnPerks & Benefits:Opportunity to shape and optimize operations in a growing, fast-paced companySignificant responsibility and influence on process improvements and quality standardsCollaborative, dynamic work environment with growth potentialUnlimited leaveStatutory benefits like PF & Gratuity etc.Great company culture and international working environment.

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