Tax Operations Director
Welcome to TaxGoddess.com, the most vibrant professional services firm on the planet We're all about providing top-notch solutions to our clients and having a blast while doing it. Our global team is in hot pursuit of the right candidate to be our newly created role of Tax Operations Director This role focuses on strategizing operational improvements, enhancing efficiency, and steering our practice toward achieving excellence in client service and compliance. This fully remote position is designed for a leader who understands the intricate balance between guiding departments and executing the CEO’s vision for unparalleled operational excellence. This role will fit a seasoned professional with a robust background in managing and optimizing the Tax Operations of USA CPA firms. The Tax Operations Director will ensure that the Tax Goddess operates smoothly and efficiently, supporting the firm's overall goals by maintaining high standards of service, optimizing resources, and driving continuous improvement.
Responsibilities
Operational Management:
Oversee the billable team (tax, strategy, payroll, entity formation) operations to ensure efficiency and effectiveness.
Develop and implement tax operational policies and procedures.
Monitor and improve tax operational processes to enhance service delivery and client satisfaction.
Team Leadership:
Lead and manage core billable teams and their sub-managers.
Foster a positive and productive work environment.
Conduct performance evaluations, provide feedback, and support professional development.
Resource Allocation:
Manage resource allocation to ensure optimal staffing levels for various projects.
Coordinate with department heads to understand and address resource needs.
Implement systems to track and manage firm resources effectively.
Client Service:
Ensure high-quality client service by maintaining operational standards.
Address client concerns and operational issues promptly and effectively.
Collaborate with client-facing teams to ensure seamless service delivery.
Financial Management:
Oversee budgeting, financial planning, and cost control for operational functions.
Monitor and report on financial performance related to operational activities.
Implement strategies to improve operational cost-efficiency.
Technology and Systems:
Evaluate and implement technology solutions to enhance operational efficiency.
Ensure the billable team's systems and software are up-to-date and meet operational needs.
Oversee the maintenance and security of IT systems to ensure they meet AICPA/State Board requirements.
Compliance and Risk Management:
Ensure compliance with regulatory requirements and industry standards.
Develop and implement risk management policies and procedures.
Monitor and mitigate operational risks.
Strategic Planning:
Support the firm’s strategic planning and business development initiatives.
Identify opportunities for operational improvements and innovation.
Participate in the development and execution of strategic plans.
About You
To be successful in this role you will have a minimum of 7 years extensive experience from one of the top 100 US CPA Firms (KPMG, PWC, EY, Deloitte, etc. is a huge plus). You must possess deep knowledge of the intricacies of US accounting practices. Below are a few key skills and qualifications you will be expected to bring to the table:
Your experience in your firm must be in a high-technology use firm and from a firm that uses outsourced staff (global teams).Extensive experience in tax operations management within a CPA firm.Comprehensive understanding of US GAAP, IRS regulations, and US tax laws.Proven track record of managing teams and improving operational efficiency.Organizational and project management skills along with proficiency in operational software and technology tools.Strong financial acumen and budgeting skills with the ability to analyze complex problems and develop effective solutions.Knowledge of regulatory and compliance requirements relevant to the industry. Bachelor's degree in Business Administration, Accounting, Finance, or a related field.Advanced degree (e.g., MBA) preferred.
Mandatory System Requirements:
Internet Speed: At least 10mbpsCPU: Core i5 (8th generation minimum) or i7 (8th generation minimum)RAM: Minimum of 16GBStorage: Minimum 256GB SSD or 500GB HDDOperating System: Genuine Windows (Preferably Pro).Audio: A good quality headset preferably equipped with noise cancellationVideo: A laptop/PC with webcam or a good-quality webcamHeadset with noise cancellationPrivate Home-office Location
To ensure the security of our firm, we can only consider candidates who have a Windows operating machine. Having Windows Pro would be a significant advantage. If you are a Mac user and wish to apply, please note that you will need to acquire a Windows operating machine once you are accepted to perform the job with us.
Noteworthy Perks Awaiting You:
Permanent Work from home.Paid training and a collaborative environment.Work-life balance with fun activities & events.Performance-based incentives and Staff Referral Bonus Program.Access to Taxation Expertise.
Working Hours:
Mandatory overlap 8:00 am to 5:00 noon Arizona time.At least 40 hours per week of guaranteed work.
How to Apply:
Must be willing to follow our hiring process:
Fill up the jot form, Send your proposal along with your updated resume.Answer the Critical thinking through videoask along with a technical assessment. Interview with the Tax Goddess. Behavioral interview with HR.Interview with one of the Directors. Hiring decision and job offer with HR department head.Satisfactory Background and credit check
No CHATGPT Responses to all assessments.
Make your mark. Apply today!
Tax Goddess provides equal contractor opportunities to applicants and staff without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.
Apply Now
Responsibilities
Operational Management:
Oversee the billable team (tax, strategy, payroll, entity formation) operations to ensure efficiency and effectiveness.
Develop and implement tax operational policies and procedures.
Monitor and improve tax operational processes to enhance service delivery and client satisfaction.
Team Leadership:
Lead and manage core billable teams and their sub-managers.
Foster a positive and productive work environment.
Conduct performance evaluations, provide feedback, and support professional development.
Resource Allocation:
Manage resource allocation to ensure optimal staffing levels for various projects.
Coordinate with department heads to understand and address resource needs.
Implement systems to track and manage firm resources effectively.
Client Service:
Ensure high-quality client service by maintaining operational standards.
Address client concerns and operational issues promptly and effectively.
Collaborate with client-facing teams to ensure seamless service delivery.
Financial Management:
Oversee budgeting, financial planning, and cost control for operational functions.
Monitor and report on financial performance related to operational activities.
Implement strategies to improve operational cost-efficiency.
Technology and Systems:
Evaluate and implement technology solutions to enhance operational efficiency.
Ensure the billable team's systems and software are up-to-date and meet operational needs.
Oversee the maintenance and security of IT systems to ensure they meet AICPA/State Board requirements.
Compliance and Risk Management:
Ensure compliance with regulatory requirements and industry standards.
Develop and implement risk management policies and procedures.
Monitor and mitigate operational risks.
Strategic Planning:
Support the firm’s strategic planning and business development initiatives.
Identify opportunities for operational improvements and innovation.
Participate in the development and execution of strategic plans.
About You
To be successful in this role you will have a minimum of 7 years extensive experience from one of the top 100 US CPA Firms (KPMG, PWC, EY, Deloitte, etc. is a huge plus). You must possess deep knowledge of the intricacies of US accounting practices. Below are a few key skills and qualifications you will be expected to bring to the table:
Your experience in your firm must be in a high-technology use firm and from a firm that uses outsourced staff (global teams).Extensive experience in tax operations management within a CPA firm.Comprehensive understanding of US GAAP, IRS regulations, and US tax laws.Proven track record of managing teams and improving operational efficiency.Organizational and project management skills along with proficiency in operational software and technology tools.Strong financial acumen and budgeting skills with the ability to analyze complex problems and develop effective solutions.Knowledge of regulatory and compliance requirements relevant to the industry. Bachelor's degree in Business Administration, Accounting, Finance, or a related field.Advanced degree (e.g., MBA) preferred.
Mandatory System Requirements:
Internet Speed: At least 10mbpsCPU: Core i5 (8th generation minimum) or i7 (8th generation minimum)RAM: Minimum of 16GBStorage: Minimum 256GB SSD or 500GB HDDOperating System: Genuine Windows (Preferably Pro).Audio: A good quality headset preferably equipped with noise cancellationVideo: A laptop/PC with webcam or a good-quality webcamHeadset with noise cancellationPrivate Home-office Location
To ensure the security of our firm, we can only consider candidates who have a Windows operating machine. Having Windows Pro would be a significant advantage. If you are a Mac user and wish to apply, please note that you will need to acquire a Windows operating machine once you are accepted to perform the job with us.
Noteworthy Perks Awaiting You:
Permanent Work from home.Paid training and a collaborative environment.Work-life balance with fun activities & events.Performance-based incentives and Staff Referral Bonus Program.Access to Taxation Expertise.
Working Hours:
Mandatory overlap 8:00 am to 5:00 noon Arizona time.At least 40 hours per week of guaranteed work.
How to Apply:
Must be willing to follow our hiring process:
Fill up the jot form, Send your proposal along with your updated resume.Answer the Critical thinking through videoask along with a technical assessment. Interview with the Tax Goddess. Behavioral interview with HR.Interview with one of the Directors. Hiring decision and job offer with HR department head.Satisfactory Background and credit check
No CHATGPT Responses to all assessments.
Make your mark. Apply today!
Tax Goddess provides equal contractor opportunities to applicants and staff without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.
Apply Now