Systems Administrator – Level 1

PURPOSE OF POSITION:
Systems Administrator is a technical professional responsible for designing, organizing, modifying and supporting the organization’s computer systems.
RESPONSIBILITIES:
Installing and configuring hardware and softwareProvide technical support for both hardware and software issues on computer systemsManage the configuration and operation of client-based computer operating systemsMonitor system performanceRespond immediately to security or usability concernsCreate and verify backups of dataRespond to and resolve help desk requestsUpgrade systems and processes as requiredEvaluate vendors, processes and technologies to improve quality and efficiency of IT infrastructureCollaborate with users to capture system requirementsCoordinate and scheduling outage for upgrade and patch managementManage small IT projects to integrate into productionProvide inputs and guidance in development of new technologies and solutionsSupport all preventative and emergency maintenance activitiesSupport problem management efforts, to include development of Root Cause Analysis documentation and resolutionMaintain and audit asset inventory
QUALIFICATIONS:
Education/Experience:
Bachelor’s degree in IT Computer related field preferred or 2 years of relevant experience
Skills:
Understanding of OSI and TCP/IP model (TCP, UDP, CIDR, etc.)Understanding of LAN networking protocols (PoE, STP, EIGRP, HSRP, VLAN, etc.)Understanding of WAN networking protocols (BGP, PBR, MPLS, etc.)Understanding of Wireless 802.11 protocols (802.11b/a/g/n/ac, WPA, WEP, PEAP, etc.)Experience with monitoring, network troubleshooting and analytics toolsExperience with Windows server and Linux operating systemExperience with IP Address Management (DHCP, DNS)Strong oral and written communication and presentation skillsStrong technical problem solving and analytic skills to isolate, recommend and implement solutionsAbility to follow tasks to completion and be dependableAbility to work at in a fast pace environment, dealing with multiple prioritiesAbility to manage projectsAbility to learn new technologies quicklyAbility to interact with team members without supervisionDemonstrate a professional business attitude when working with internal staff and external clientsSense of urgency, initiative and competitive drive to get things done
CERTIFICATIONS:
Any of the following certifications are a plus:
CompTIA A+CompTIA Network +CompTIA Security +CompTIA Server+VMWare VCP-DTCheck Point Certified Security Administrator (CCSA)Accredited Configuration Engineer (ACE)Cisco Certified Network Entry-level (CCNET)Cisco Certified Network Associate (CCNA)Network Security Expert Level 1 (NSE 1)Network Security Expert Level 2 (NSE 2)
General Requirements:
US Citizenship requiredAbility to obtain and maintain a government security clearanceMay be required to work additional hours to support business objectivesLimited availability to take leave during peak business cycles to support business objectivesValid driver’s license and vehicle are required for this position as it requires client onsite supportAbility to maintain valid driver's license issued within the United States and proof of personal liability insurance (applicable for mileage reimbursement)Must be willing to submit to assessment, background, and illegal substance testing prior to employmentAbility to travel, up to 75% of time to domestic locations
Affirmative Action/ Equal Opportunity Employer

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