Sutherland is hiring: Senior Design Researcher in San Francisco

Join to apply for the Senior Design Researcher role at SutherlandJoin to apply for the Senior Design Researcher role at SutherlandJob Description: Senior Design ResearcherSenior Researchers make critical contributions across the range of our engagements: from one-off usability studies, to ethnographic inquiries at home and abroad, to structured programs of research – and deliverables that range from immersive videos and visual artifacts to thoughtfully designed slide decks. Seniors at Sutherland Labs are encouraged to expand their methodological toolkits and refine their specialisms, developing their unique points of view as practitioners.Substantial experience across generative and evaluative methodologies is foundational to success in this role. Versatility across industries, and a willingness to fearlessly enter new domains, is vital.We also seek candidates with at least one research specialism: applicants with established skills in accessibility research, ethnographic film, research with kids or marginalized communities, or experience running research sprints for incubators, innovation centers or startups, are especially welcome to apply.Responsibilities:Research Teamwork and LeadershipConfidently perform a range of roles, including project leadership, to deliver insights that matter to client partners and stakeholders.Manage multiple engagements simultaneously, thoughtfully planning workstreams and prioritizing demands on your time.Deliver engaging learning experiences for client teams throughout the research process, from senior executives and product leaders to junior researcher partnersCreate polished and compelling deliverables that enable action to realize organizational goals. These may include insights reports, journey maps, service blueprints, design concepts and video reels (with support from our in-house creative team).Facilitate client meetings and workshops to achieve consensus and clarity.Practice DevelopmentParticipate in building and evolving our research methodology toolkit, codifying and improving existing processes, and aid in the growth of our research design practice’s maturity.Provide mentoring and peer support to team members, especially in professional specialisms and areas of personal interest.Advocate for the team and our work, e.g. publishing thought leadership, attending industry events, writing blogs, activity on social media.Champion human-centered innovation across our broader organization, Sutherland Global, through collaborating with business development colleagues.Interest in and demonstrable experience in business development activities is highly desirable.Education and Experience:Academic qualifications in Cognitive Psychology, Human-Computer Interaction (HCI), Anthropology, Sociology, Interaction Design, Design Strategy or a related field are useful; however exceptional candidates may instead have experience that serves as an equivalent.The ideal candidate can demonstrate experience in financial services.6+ years of full-time design or user research experience in an agency or in-house setting. Experience in a fast-moving agency, startup or innovation lab setting is strongly preferred.2+ years leading research engagements is highly desirable.Established skills in project management, research and experiment design, crafting and writing of deliverables. Mixed-methods research skills desirable.Other Requirements:Eligibility to work in the US. Unfortunately, visa sponsorship is not available.Occasional global and domestic travel may be required.Role is located in downtown San Francisco on a hybrid basis. For exceptional candidates, a fully remote role in NYC may be possible.You need to be someone who can carve out goals as well as the plan to reach them, and is comfortable with ambiguity.**A willingness to get scrappy and roll up your sleeves on occasion. We're looking for someone who brings not only research experience, but also humility, a sense of humor, and a clear sense of what really matters!Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionDesign and ResearchIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Sutherland by 2xGet notified about new Design Researcher jobs in San Francisco Bay Area.San Francisco, CA $160,000 - $220,000 3 months agoSan Jose, CA$115,000.00-$229,500.003 days agoSan Francisco, CA$85,000.00-$105,000.003 days agoSan Francisco, CA$110,000.00-$159,000.003 days agoSan Francisco, CA$135,000.00-$194,000.002 days agoProduct Designer, TikTok Social, Creation, AccountSan Jose, CA$115,200.00-$255,867.003 days agoMountain View, CA$151,000.00-$222,000.001 week agoSan Francisco, CA$180,000.00-$290,000.002 days agoSan Jose, CA$115,200.00-$184,000.003 weeks agoSunnyvale, CA$135,000.00-$194,000.002 days agoMountain View, CA$151,000.00-$222,000.001 week agoSan Francisco, CA$165,000.00-$231,000.003 days agoSan Jose, CA$137,244.00-$255,867.001 week agoSunnyvale, CA$110,000.00-$159,000.003 days agoSan Francisco, CA $138,000 - $192,000 3 days agoFremont, CA $135,000 - $194,000 2 days agoFremont, CA $165,000 - $231,000 3 days agoSan Francisco, CA $150,000 - $190,000 3 weeks agoStaff Product Designer - LinkedIn Business PlatformSan Francisco, CA $90,000 - $138,000 3 days agoWe’re unlocking community knowledge in a new way. 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