Surgical Instrument Service Co - Associate Sales Representative

Surgical Instrument Service Co - Associate Sales Representative





















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Associate Sales Representative






Surgical Instrument Service Co





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Associate Sales Representative




Fully Remote •
Overland Park, KS









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Description
The Associate Sales Representative will act as the primary liaison between the customer and SIS. As an advocate for SIS, the Associate Sales Representative is responsible for developing, monitoring, and maintaining client relationships and facilitates the repair of handheld surgical devices, instruments and equipment. This is primarily accomplished through regular, often daily, visits with existing and potential customers to discuss needs and hand-deliver repair orders to and from customer facilities. This full-time position can promote into a Sales Representative position.
Requirements
Key Accountabilities: Understand and promote the relationship between SIS and clientsRegularly interact with key hospital contacts to ensure client satisfactionRegularly pick up instruments and devices for repair and deliver them via FedEx to SIS headquartersReturn repaired instruments to the client facility/departments same day they are returned to youWork closely with SIS territory managers to monitor and improve customer experience, including providing regular status updates and client overviewsSupport SIS territory managers with the coordination of in-services and education with client facilities to help reduce the frequency and severity of device failuresProvide Home Office staff with all required information in a timely mannerMaintain a professional appearance and demeanor at all timesKey Competencies:Have a reliable vehicle to drive to and from hospitals and local shipping facilitiesWork independently of direct supervision and be a proactive self-starterHave excellent communication and interpersonal skillsPossess the ability, commitment, and ambition to assume increased responsibility within the organizationBe proficient with computer, tablet, and smartphone technologyBe able to occasionally lift and carry up to 20 poundsAssociate's or bachelor's degree, preferably in a healthcare-related field of study
Salary Description
Base plus commission


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