Sub-Servicing Oversight Specialist
Firm Overview
Bungalow Funding is Balbec's affiliated Mortgage Servicing Rights platform. Balbec Capital (Balbec) is an SEC-registered alternative investment manager with offices in the United States and Europe. Since its founding in 2010, Balbec has deployed over $23 billion globally through its funds and investment vehicles, seeking to deliver consistent, risk-adjusted returns to investors and long-term partners across asset-based credit strategies.
Balbec is a direct investor in residential and commercial mortgage loans at all stages of performance, mortgage servicing rights, and select consumer and alternative credit assets. Leveraging its proprietary technology and transaction management platform, Balbec efficiently executes highly granular transactions, enabling the firm to serve a broader range of counterparties and generate returns for investors by applying institutional execution standards to inefficient, underserved or fragmented markets.
Balbecs funds rank among the largest issuers of U.S. residential mortgage-backed securities (RMBS) through its PRPM shelf. The firms investments in agency mortgage servicing rights are sourced via its affiliate, Bungalow Funding.
Balbec has invested in over 20 countries, selectively deploying capital into geographically and asset-diverse opportunities that exhibit attractive risk/reward profiles, upside potential, and substantial downside protection.
Job Description & Key Responsibilities
The Sub-Servicing Oversight Team is responsible for managing the performance of Bungalow Fundings approved Sub-Servicers and performing other servicing related functions. The Sub-Servicing Oversight Specialist will perform end-to-end surveillance on sub-servicing activities. This individual will perform exception reviews and testing related to sub-servicing including but not limited to servicing advances, collections, loss mitigation, foreclosure, bankruptcy, FEMA disaster, property preservation and call center activity. They will monitor, oversee, and drive solutions to mitigate losses. They will provide Quality Assurance results monthly related to sub-servicer performance to ensure servicing quality, performance, and accountability. This team member will play a key role in ensuring that sub-servicers are servicing Bungalows portfolio appropriately.
Responsibilities include:
Performing day-to-day surveillance of sub-servicing activities including but not limited to servicing advances, collections, loss mitigation, foreclosure, bankruptcy, FEMA disaster, property preservation and call center activity
Reviewing loan level exceptions to ensure sub-servicers are servicing loans appropriately
Monitoring servicing performance metrics and Bungalows management priorities to identify areas of focus for reviews and surveillance
Reporting quality assurance and exception review findings to Bungalows management team, the sub-servicers, and the servicing relationship team
Identifying and recording escalation and potential loss items
Monitoring FHLMC, FNMA, as well as internal reports and scorecards to identify areas of concern and perform reviews of exceptions captured in the reports and/or scorecards
Qualifications & Experience
Bachelors degree from an accredited college or university preferred
3+ years of professional mortgage servicing experience
2+ years of GSE Mortgage servicing experience with a background and understanding of Fannie Mae and Freddie Mac mortgage servicing practices in some of the following areas: General Servicing, Investor Reporting, Custodial Funds Accounting, Default Management, Customer Service, Escrow, and Quality Control
Ability to perform repeatable tasks consistently with strong critical thinking skills
Ability to adapt to a changing environment
Ability to work in a fast-paced environment with a positive attitude
Strong team player
Excellent computer skills, especially MS Excel (Pivots, VLOOKUP, and complex formulas)
MSP/Sagent experience a plus
Equal Employment Opportunity
Bungalow Funding and Balbec Capital are committed to ensuring equal employment opportunities for all employees, including qualified employment applicants. The firm strives to maintain an environment free of discrimination based on race, color, religion, gender, national origin, ancestry, age, disability, genetic information, military or veteran status, marital status, sexual orientation, gender identity, citizenship, or any other protected category or characteristics as defined by federal, state or local laws. This equal employment opportunity policy applies to all employment practices, including but not limited to recruiting, hiring, advertising, promotion, transfer, reductions in force, social and recreational programs, training, employee development, compensation and fringe benefits, discipline, and termination.
Apply Now
Bungalow Funding is Balbec's affiliated Mortgage Servicing Rights platform. Balbec Capital (Balbec) is an SEC-registered alternative investment manager with offices in the United States and Europe. Since its founding in 2010, Balbec has deployed over $23 billion globally through its funds and investment vehicles, seeking to deliver consistent, risk-adjusted returns to investors and long-term partners across asset-based credit strategies.
Balbec is a direct investor in residential and commercial mortgage loans at all stages of performance, mortgage servicing rights, and select consumer and alternative credit assets. Leveraging its proprietary technology and transaction management platform, Balbec efficiently executes highly granular transactions, enabling the firm to serve a broader range of counterparties and generate returns for investors by applying institutional execution standards to inefficient, underserved or fragmented markets.
Balbecs funds rank among the largest issuers of U.S. residential mortgage-backed securities (RMBS) through its PRPM shelf. The firms investments in agency mortgage servicing rights are sourced via its affiliate, Bungalow Funding.
Balbec has invested in over 20 countries, selectively deploying capital into geographically and asset-diverse opportunities that exhibit attractive risk/reward profiles, upside potential, and substantial downside protection.
Job Description & Key Responsibilities
The Sub-Servicing Oversight Team is responsible for managing the performance of Bungalow Fundings approved Sub-Servicers and performing other servicing related functions. The Sub-Servicing Oversight Specialist will perform end-to-end surveillance on sub-servicing activities. This individual will perform exception reviews and testing related to sub-servicing including but not limited to servicing advances, collections, loss mitigation, foreclosure, bankruptcy, FEMA disaster, property preservation and call center activity. They will monitor, oversee, and drive solutions to mitigate losses. They will provide Quality Assurance results monthly related to sub-servicer performance to ensure servicing quality, performance, and accountability. This team member will play a key role in ensuring that sub-servicers are servicing Bungalows portfolio appropriately.
Responsibilities include:
Performing day-to-day surveillance of sub-servicing activities including but not limited to servicing advances, collections, loss mitigation, foreclosure, bankruptcy, FEMA disaster, property preservation and call center activity
Reviewing loan level exceptions to ensure sub-servicers are servicing loans appropriately
Monitoring servicing performance metrics and Bungalows management priorities to identify areas of focus for reviews and surveillance
Reporting quality assurance and exception review findings to Bungalows management team, the sub-servicers, and the servicing relationship team
Identifying and recording escalation and potential loss items
Monitoring FHLMC, FNMA, as well as internal reports and scorecards to identify areas of concern and perform reviews of exceptions captured in the reports and/or scorecards
Qualifications & Experience
Bachelors degree from an accredited college or university preferred
3+ years of professional mortgage servicing experience
2+ years of GSE Mortgage servicing experience with a background and understanding of Fannie Mae and Freddie Mac mortgage servicing practices in some of the following areas: General Servicing, Investor Reporting, Custodial Funds Accounting, Default Management, Customer Service, Escrow, and Quality Control
Ability to perform repeatable tasks consistently with strong critical thinking skills
Ability to adapt to a changing environment
Ability to work in a fast-paced environment with a positive attitude
Strong team player
Excellent computer skills, especially MS Excel (Pivots, VLOOKUP, and complex formulas)
MSP/Sagent experience a plus
Equal Employment Opportunity
Bungalow Funding and Balbec Capital are committed to ensuring equal employment opportunities for all employees, including qualified employment applicants. The firm strives to maintain an environment free of discrimination based on race, color, religion, gender, national origin, ancestry, age, disability, genetic information, military or veteran status, marital status, sexual orientation, gender identity, citizenship, or any other protected category or characteristics as defined by federal, state or local laws. This equal employment opportunity policy applies to all employment practices, including but not limited to recruiting, hiring, advertising, promotion, transfer, reductions in force, social and recreational programs, training, employee development, compensation and fringe benefits, discipline, and termination.
Apply Now