Student Recruitment Team Leader
The Team Leader will be responsible for overseeing the delivery of the domestic student recruitment events programme, ensuring effective execution of both virtual and face-to-face initiatives. The role will lead and support a team of Student Recruitment Specialists to build a strong prospect pool and drive conversion in line with student recruitment targets and KPIs.Team Leadership & Management
Lead, coach, and develop a team of Student Recruitment Specialists to achieve individual and team KPIsMonitor team performance, provide regular feedback, and conduct coaching sessionsSupport resource planning, scheduling, and workload distribution across events and activitiesEnsure team alignment with recruitment strategy and organizational goals
Virtual Events
Oversee the planning, execution, and continuous improvement of the virtual events programmeEnsure all events are delivered in line with recruitment strategy and quality standardsReview and approve event setup, communications, and CRM processesAnalyze event performance metrics and provide actionable insightsSupport team in delivering presentations and engaging with prospective studentsManage relationships with third-party event partnersEnsure materials and content are accurate, updated, and aligned with branding.
Face-to-Face Events
Oversee coordination and execution of on-ground eventsEnsure efficient administrative and CRM processes are followedReview post-event feedback and performance reports to drive improvementsSupport development of presentations and event materials.
Stakeholder & Inbox Management
Oversee all customer-facing communications, ensuring high-quality responses within SLA (48 hours)Manage stakeholder relationships, both internal and externalAct as an escalation point for complex queries and concerns
Reporting & Strategy
Track, analyze, and report on recruitment and event KPIsProvide insights and recommendations to improve conversion and engagementConduct competitor analysis and market research to inform strategyContribute to strategic planning and continuous improvement initiatives.
Other Duties
Support national processes, systems, and procedure improvementsLead or participate in recruitment-related projects and working groupsSupport high-priority events such as Bar Course selection activitiesPerform additional duties as assigned by the DSR Leadership Team
Qualifications
Minimum 3 years' experience in student recruitment, events management, or related fieldAt least 1–2 years' experience in a leadership or supervisory roleExperience managing virtual and face-to-face eventsProficient in CRM systems and Microsoft Office, including PowerPoint and ExcelStrong written, verbal, and presentation communication skillsExcellent organizational and time management skills, with ability to manage competing prioritiesAbility to work independently and lead a team effectivelyStrong attention to detail and commitment to qualityProven ability to manage multiple projects in a fast-paced environmentAbility to build and maintain strong relationships with stakeholders
Work Arrangement
Work Schedule: 4:00 PM to 1:00 AM weekends off Remote work with occasional visits in the office. Ideally, the candidate resides within Metro Manila or nearby provinces. Work Location: Robinsons Zeta Tower, Bridgetowne, Ugong Norte, Quezon City. Building is near Opus Mall, Tiendesitas, and IPI Pasig. Area is accessible from Eastwood, Ortigas CBD, C5 Road, and Rizal areas.
Apply Now
Lead, coach, and develop a team of Student Recruitment Specialists to achieve individual and team KPIsMonitor team performance, provide regular feedback, and conduct coaching sessionsSupport resource planning, scheduling, and workload distribution across events and activitiesEnsure team alignment with recruitment strategy and organizational goals
Virtual Events
Oversee the planning, execution, and continuous improvement of the virtual events programmeEnsure all events are delivered in line with recruitment strategy and quality standardsReview and approve event setup, communications, and CRM processesAnalyze event performance metrics and provide actionable insightsSupport team in delivering presentations and engaging with prospective studentsManage relationships with third-party event partnersEnsure materials and content are accurate, updated, and aligned with branding.
Face-to-Face Events
Oversee coordination and execution of on-ground eventsEnsure efficient administrative and CRM processes are followedReview post-event feedback and performance reports to drive improvementsSupport development of presentations and event materials.
Stakeholder & Inbox Management
Oversee all customer-facing communications, ensuring high-quality responses within SLA (48 hours)Manage stakeholder relationships, both internal and externalAct as an escalation point for complex queries and concerns
Reporting & Strategy
Track, analyze, and report on recruitment and event KPIsProvide insights and recommendations to improve conversion and engagementConduct competitor analysis and market research to inform strategyContribute to strategic planning and continuous improvement initiatives.
Other Duties
Support national processes, systems, and procedure improvementsLead or participate in recruitment-related projects and working groupsSupport high-priority events such as Bar Course selection activitiesPerform additional duties as assigned by the DSR Leadership Team
Qualifications
Minimum 3 years' experience in student recruitment, events management, or related fieldAt least 1–2 years' experience in a leadership or supervisory roleExperience managing virtual and face-to-face eventsProficient in CRM systems and Microsoft Office, including PowerPoint and ExcelStrong written, verbal, and presentation communication skillsExcellent organizational and time management skills, with ability to manage competing prioritiesAbility to work independently and lead a team effectivelyStrong attention to detail and commitment to qualityProven ability to manage multiple projects in a fast-paced environmentAbility to build and maintain strong relationships with stakeholders
Work Arrangement
Work Schedule: 4:00 PM to 1:00 AM weekends off Remote work with occasional visits in the office. Ideally, the candidate resides within Metro Manila or nearby provinces. Work Location: Robinsons Zeta Tower, Bridgetowne, Ugong Norte, Quezon City. Building is near Opus Mall, Tiendesitas, and IPI Pasig. Area is accessible from Eastwood, Ortigas CBD, C5 Road, and Rizal areas.
Apply Now