Luxury Retail Customer Experience Expert - Remote

Remote Full-time
Unlock a World of Exceptional Service and Fashion with TTEC

We're seeking a talented and fashion-forward Customer Service Representative to join our award-winning team, working remotely with an iconic global luxury retail brand. As a Luxury Retail Customer Experience Expert, you'll deliver white-glove service, leveraging your passion for high-end fashion and dedication to customer satisfaction. Enjoy a flexible, hybrid remote work arrangement, competitive salary, and opportunities for growth and development.

About the Role


Provide personalized support to luxury retail customers via incoming communications
Conduct research to resolve customer inquiries and issues with style and poise
Offer product recommendations and close sales with finesse


Requirements


1+ year of customer service experience in a luxury retail or similar environment
1+ year of post-secondary education or 2+ years of equivalent work experience
Proficiency in computer skills and high-speed internet (> 15 mbps)
Experience with USB wired headsets and smartphones or tablets (iOS or Android)
A passion for high-end fashion brands and exceptional customer service


What We Offer


Competitive base wage starting at $16 per hour, plus performance bonus opportunities
Comprehensive benefits package, including PTO, tuition reimbursement, and health and wellness incentives
Supportive career development and professional growth opportunities
Inclusive culture and community-minded organization with a global team of lifelong learners


Why TTEC?

We're a global leader in customer experience, combining humanity and technology to deliver exceptional service. With 40+ years of experience, we're committed to making customers happy and empowering our employees to succeed. Join our dynamic team and be part of a company that values diversity, inclusion, and authenticity.

Ready to Apply?

Don't hesitate to submit your application today! We value a great attitude and a willingness to learn. Apply Now

Apply Now

Apply Now

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