Join the Teleperformance Team: Customer Support Specialist - Immediate Opening

Remote Full-time
Job Highlights:

Location: Columbia, South Carolina (On-site)
Start Date: Immediate openings available
Compensation: Competitive salary and comprehensive benefits package
Company: Teleperformance (Global leader in digital business services)
Position: Customer Support Specialist


About Teleperformance
Teleperformance is a global, digital business services company that delivers innovative solutions to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 passionate and inspired people speaking more than 300 languages, we are a force for good in supporting our communities, clients, and the environment.

Benefits of Working with Teleperformance

Paid Training to help you succeed
Competitive Wages and comprehensive benefits package (Medical, Dental, Vision, 401k, and more)
Paid Time Off and employee wellness programs
Opportunities for growth and career advancement


Job Description
As a Customer Support Specialist, you will be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You will work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. Your main responsibility will be to provide excellent customer service, handle customer inquiries, and resolve issues on the first call.

Responsibilities:

Handle and respond to customer inquiries in a professional and courteous manner
Provide excellent customer service through active listening and proactive issue resolution
Work with confidential customer information and treat it sensitively
Appropriately communicate with customers and internal stakeholders


Requirements:

Proficient in Spanish and English
6 months of customer service experience minimum
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer systems and Windows operating systems
Proven oral and written communication skills
Logical problem-solving skills and ability to work in a fast-paced environment
Availability to work various shifts


Why Join Teleperformance?
At Teleperformance, we are committed to creating a workplace that is conducive to happiness and a healthy work-life balance. We believe in providing an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.

Apply Now!
If you are a motivated and customer-focused individual looking for a new challenge, we want to hear from you! Apply Now

Apply Now

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