Customer Service Representative (Remote) - Join Our Team and Unlock Your Potential!

Remote Full-time
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Allied Solutions! As a remote customer service professional, you will have the opportunity to work in a dynamic and supportive environment, delivering exceptional service to our customers while building solid relationships. This is a direct-hire position with a competitive salary, a $1500 sign-on bonus program, and a comprehensive benefits package.

About Us

At Allied Solutions, we are driven by an enthusiastic spirit and a passion for success. As one of the largest providers of insurance, lending, and marketing products to financial institutions in the country, we offer a robust compensation package and dedicated career paths for all our positions. We celebrate our employee successes, recognize their achievements, and care about the communities we serve.

Job Responsibilities


Handle incoming borrower, agent, and lender calls with professionalism and speed
Work the outbound call queue and make outbound calls or web verification
Accurately compose written information for loan histories of customers
Verify, key, and memo insurance information
Process insurance information received from agents, lenders, and borrowers on the internal tracking system
Review insurance policies for compliance with lender requirements
Distribute and exchange information with others
Meet set goals and assigned workload expectations for productivity
Mentor fellow co-workers as requested by supervisor


Qualifications


High school diploma/GED required
1 year of related experience preferred
Data entry and keyboard knowledge required
Call Center experience preferred
Strong attention to detail and organization skills required
Ability to handle multiple tasks and work independently in a fast-paced environment
Strong problem-solving and analytical abilities


What We Offer


Competitive salary and $1500 sign-on bonus program
Comprehensive benefits package, including medical, dental, and vision insurance
401(k) or Roth account with employer match
Company-paid life, short, and long-term disability coverage
3 weeks PTO by the end of the first year
Dedicated career paths and opportunities for growth and advancement


If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

Apply Now

Apply Now

Apply Now

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