Store Performance Supervisor

Remote Full-time
Job Summary of Store Performance Supervisor:

Ensures proper pricing by conducting a thorough market assessment and updating prices accordingly to meet customer needs and boost sales...

Provides effective leadership to associates, offering them mentorship, training, attentive listening, touring, and feedback (Tour-to-Teach); in collaboration with all levels of associates, establishes seamless store operations, appraises technological applications, merchandising strategies while conforming to the company's objectives and setting performance standards; introduces and leads companywide change efforts, providing essential guidance, direction, and expectations; communicates business objectives in a comprehensible manner, ensuring that teams align with company direction.

Setting a standard for employees to follow by exhibiting benchmark customer service skills in a store setting, as per the One Best Way (OBW) service model.

The development and supervision of hourly associates is critical to the success of an organization, and this is achieved through training, mentoring, and effective communication. This approach ensures that associates are well equipped to perform assigned tasks, and that their contributions are regularly recognized. In addition, diversity and inclusion awareness, along with the recruitment and development of capable associates, are integral to the organization's growth potential.

Benefits of Store Performance Supervisor:
• Walmart provides its workforce with a compensation package that is both equitable and commensurate with industry standards, along with performance-based incentives and a host of other perks that promote well-being.
• The company provides health benefits, including coverage for medical, vision, and dental, as well as financial benefits, such as 401(k), stock purchase, and company-paid life insurance.
• The rewards that come with taking leave from work are numerous, ranging from paid time off (PTO) to sick leave, parental leave, family care leave, bereavement, voting, and jury duty, and more.
• In addition to the typical benefits offered to employees, there is also availability of other perks like disability insurance, company discounts, Military Leave Pay, expenses associated with surrogacy and adoption reimbursement and more.
• PTO and/or PPTO will be included in your compensation package, which can be utilized for purposes such as sick leave, holidays, vacations, or other relevant reasons.
• Your salary is calculated based on your job grouping and the length of time you have been employed.
• In instances where it is necessary, the rules governing paid sick leave will be met or surpassed.
• Walmart and Sam's Club associates who work part-time or full-time can take advantage of Live Better U, an education benefit program sponsored by Walmart.
• Walmart sponsors education programs that cover a wide range of interests and education levels. The educational opportunities range from high school completion, bachelor's degrees, English Language Learning courses to short-form certificates. Walmart takes care of all expenses related to the program, including tuition, book, and fees.
• Eligibility criteria should be met to access specific benefits, which may be subject to alterations over time
• Certain job positions may be accompanied by supplemental compensation, including: ? - Regional Pay Zone (RPZ) (determined by the geographical placement of the workplace) ? - Sales Volume Category (SVC) (determined by the sales volume achieved by the facility) ? - Complex Structure (determined by external factors that present challenges)

Minimum Qualifications of Store Performance Supervisor:
• Option 2: 1 year's experience as a supervisor in a multi-department environment.
• Option 3: 1 year's experience in one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi department environment.
• Option 4: 2 years' experience in asset protection or related area.
• Successful completion of any applicable state requirements to work in asset protection (for example, minimum age, specialized training, certification and/ or licensing).
• If applicable, acquisition of a current, state issued Certificate of Eligibility
• If applicable, successful completion of criminal background check and/or firearms authorized training.
• Completion of 2 years of college.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications of Store Performance Supervisor:
• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified), General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing, Investigative experience
• Bachelors: Business, Bachelors: Criminal Justice

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