Staff Software Engineer - APM Troubleshooting Experience

Remote Full-time
Datadog Application Performance Monitoring (APM) provides deep visibility into your applications, enabling you to identify performance bottlenecks, troubleshoot issues, and optimize your services. Customers can ensure the best possible performance and user experience for their applications with distributed tracing, out-of-the-box dashboards and monitors, and seamless correlation with other telemetry data. They can also pinpoint root causes faster and deliver better user experiences — all from a single, unified platform. We are looking for a Staff Engineer to join the APM team to collaboratively lead new projects in the context of our portfolio. In this role, you will partner closely with engineering and product managers within and outside of the department to help shape our roadmap; design and lead initiatives across the stack; and actively help in supporting and strengthening our engineering practices and culture. The ideal candidate will join us to shape the product they use everyday into the product they would love if it existed. Our next-level vision is providing an intelligence layer to all of the telemetry Datadog can collect, to accelerate root cause analysis and guide users to make decisions about how to optimize their systems. Datadog ’s Staff Engineers are our technical leaders operating at the forefront of technology, building solutions that take us through at least our next five years of growth. They do this in three major ways: As individual contributors, they bring exceptional technical abilities to deliver industry leading systems. As technical leaders they bring experienced technical breadth and communication skills to resolving design and architectural problems spanning the organization, charting the right course, then facilitating delivery. In both roles they participate in the staff engineering community and help us learn from what the industry is doing and what we've built before, and so improve company wide standards around software and systems engineering. What you’ll do: Design and drive high-priority, high-visibility projects to make APM the best performance insights product on the market. Provide technical leadership across organizational boundaries to ensure maximum delivery efficiency. Support and guide other engineers through product and architectural platform decisions. Provide input on prioritizing engineering-led planning and roadmaps. Collaborate with internal product teams to design solutions that meet our customer needs. Recognize meaningful problems to solve, prototype what a solution would look like and drive the implementation end to end. Build customer empathy by talking directly to customers. Share thoughtful perspectives on how the user experience should look like and collaborate with UX designers and to drive improvements. Who you are: 10+ years of relevant engineering experience 4+ years of technical leadership experience, including both effective communication of complex concepts and experience coordinating across teams to ship critical products Deep backend programming expertise — you’ve architected, built, and operated complex systems at scale. Customer-first mindset and a strong drive to build products that meet real needs. You care deeply about product quality and have clear, thoughtful perspectives on how things should work. You value simplicity and clean design in systems, interfaces, and user experiences. You have a track record of taking full ownership of ambiguous and complex problems and turning them into solutions that deliver real value. Hands-on experience developing web applications is a plus. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds ( Datadog employee resource groups) Access to Inclusion Talks, our internal panel discussions Free, global mental health benefits for employees and dependents age 6+ Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog . About Datadog : Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about # Datadog Life on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog : Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog ’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines. Originally posted on Himalayas
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