Staff Risk Data Analyst (Remote)
Information Technology Analyst (MD-Staff) Shift : Monday- Friday Full-time 8:00am-5:00pm and on-call support Job Location : Remote Responsible for activities that cover analysis, design, configuration, testing, and implementation as well as application support, performing troubleshooting, and issue resolution. Serves as a primary mentor and utilizes expertise in application logic, providing technical guidance and oversight, and technical expertise. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Develops system design, including functional specifications, and implements strategies based upon the analysis of specific operational needs. Analyzes business and user needs and documents business requirements, defines benefits and estimates cost at an advanced level. The Revenue Cycle Analyst works independently and successfully engages simultaneously in multiple initiatives of moderate to high complexity across the organization. Complete application configuration changes. Configures application changes according to standards. Document application changes, testing plans, testing results and project requirements in the AIT Revenue and Administrative Systems approved tool for Knowledge Management. Test configuration and workflow changes. Performs unit, system, and integration testing per standards and documents outcome. Optimizes, maintains and supports application/system as required. Communicates application issues with vendor per vendor's reporting process. Ability to use own cell phone for texting and phone call communication. Identifies data integrity issues and analyzes data and process flows for process improvement opportunities. Performs data analysis to include the use of CCL or other technical tools in order to extract requirements, identify data inaccuracies, and ensure accurate processing and reporting with minimal to no supervision. Creates and provides department and/or customer documentation as it relates to AIT Revenue and Administrative Systems solutions. Trains the customer on how to use revenue cycle applications with advanced expertise. Provides Go- Live Support to include necessary travel to AHS facilities within Florida and out of state. Works closely with Team Lead or Manager when researching, planning, building, and implementing approved projects. Partners with Team Lead or Manager to oversee the delivery of solutions and appropriately manages and escalates risks and issues. Oversees projects with minimal to no supervision to include the planning, design, execution and on-going monitoring of activities to ensure successful completion and meeting of deadlines. Acts as super user to application, trains and mentors new employees with no help. Use CCL, Scripting and a database knowledge to research and problem solve technical issues at an advanced level. Serves as a primary mentor and utilizes expertise in application logic, providing technical guidance and oversight, and acting as a point of escalation and technical expert with advanced level. Bachelor's Required • 3 Work Experience Required • Knowledge of software development, revenue cycle systems implementation and systems development lifecycle. • Displays strong customer service skills. • Conceptual and practical understanding of various training techniques for users with various learning styles. • Need Credentialing Software experience (Morrissey, Cactus, Symplr, etc.) • Epic experience is a plus • Ability to work with no supervision while supervising people and projects. • Strong MD-Staff knowledge and experience. Apply tot his job