Staff QA Automation Engineer

Remote Full-time
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of high-value, record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.
We’re transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics—including pricing, scarcity reports, and historic sales data—accessible to every collector, old or new. Our engineering mission is to democratize technology while promoting innovation, collaboration, and continuous learning throughout the organization. We're seeking engineers to utilize advanced technology in agile settings, with a focus on improving the customer experience for every collector. We are expanding our Collectors-Mexico Engineering teams.
Team overview: Internal Platforms: Our dynamic Internal Platforms team builds and maintains a robust and scalable platform that underpins Collectors’ engineering teams by providing IT, Networking, CloudOps, DevOps, Database, and QA best practices in turn enabling rapid, secure and stable application delivery
Role Review: We are seeking a Staff QA Engineer to lead both functional and automation testing efforts across multiple products. In this role, you will be responsible for designing, developing, and maintaining robust testing frameworks and continuously raise the bar on software quality. You will work closely with cross-functional teams to establish testing strategies that encompass both manual and automated testing methodologies. You will contribute to our existing automated testing framework to ensure all the edge cases and scenarios can be captured and tests can be integrated with the development pipeline.You will collaborate with cross-functional teams to ensure that our solutions have appropriate controls across the entire testing pyramid and continue to handle high volumes of global traffic. Successful candidates must be innovative, flexible, self-directed, and perform both backend and frontend automation. Overall we are looking for a strong candidate who will be responsible for the creation, adoption, and execution of the quality assurance program throughout their software development life-cycle and across multiple agile teams.
What You’ll Do:

Develop and execute a comprehensive QA strategy that aligns with our organizational goals. Define quality standards, methodologies, and processes to ensure the delivery of high-quality software products.
Collaborate with product and engineering teams to gather requirements, review specifications, and plan testing activities. Oversee test case creation, test execution, and defect management to ensure thorough and effective testing.
Lead and coordinate the testing process for new product features across multiple applications. This includes managing both manual testing and automated testing efforts to ensure the features are thoroughly validated before release.
Implement reliable and repeatable QA processes and tools using automated, load and performance testing approaches
Plan and drive improvements to the automation and performance test framework architecture and test coverage with focus on faster turnaround times and high quality deliverables
Assist in troubleshooting of incidents for your products by reproducing in lower environments and testing fixes with a quick turnaround time.
Effective bug reporting and coordinating with teams on fixes
Make recommendations for system features and improvements
Own the customer experience - think and act in ways that put our customers first giving them a seamless experience at every touchpoint

Who You Are:

10+ years of experience in the Quality Engineering or Software Engineering
7+ years of QA test automation experience
3+ years of setting up load/performance test frameworks
3+ years of CI/CD experience integrating automation solutions into the DevOps pipeline, including expertise in PR testing.
3+ years of AWS cloud solutions experience
Strong understanding of Agile, SDLC and STLC
API testing using Karate(most preferred), Postman, Soap UI, similar tools
Mobile testing using Appium and Lambdatest or similar tools
Solid Understanding of containerization tools and technologies using Docker, Kubernetes
Solid understanding of microservices architecture and realtime datastream and message stream frameworks like Apache Kafka
Strong experience in any programming languages - Java or Python or JavaScript.
Experience with load and performance testing using tools like Gatling, K6, JMeter, Loadrunner or similar tools
Experience with Jira (or similar bug tracking software) and GIT (familiar with source control and its best practices)
Self-motivator, who can work independently, able to learn quickly, meets deadlines, and demonstrates good analytical and problem-solving skills
Excellent time management and organizational skills; detail-oriented

What we Offer

The opportunity to be a part of our inaugural Guadalajara, Mexico office, and to make a real impact on the launch and success of this team
A dynamic and collaborative international engineering team
An organization dedicated to supporting the passionate Collectors community
A Competitive Salary and benefits

Location: Employees that are within a 1-hour commuting distance to our Midtown Guadalajara office will be expected to work onsite a minimum of 2 days a week. We are additionally open to considering remote candidates that are outside of the 1-hour commutable distance
#Li-Remote
#Bi-Remote
#Bi-Hybrid
Explore other available openings at collectors.com/careers.
Additional Resources from our technology team:

Collectors Tech Blog
Our Engineering Story
Collectors-Mexico Engineering

Below information is applicable to US candidates only:Collectors may use e-verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.Explore other available openings at collectors.com/careers.

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