Staff Program Manager, Fleet Operations Strategy

Zoox has embarked on a highly ambitious journey to develop an autonomous mobility solution built from the ground up. As our Operations team develops and scales, so does the challenge of understanding operations data, ensuring effective communication between development and operations, and informing critical decisions to scale the organization successfully. Fleet Operations's Process, Strategy, and Data team focuses on “how we get from here to there.” As Zoox continues to grow, you will be a crucial member of the team and responsible for providing guidance on how to do that most efficiently while providing a great customer experience.You will be key in creating, communicating, and providing updates on the operations roadmap outlining the plan for the next one to three years. This can include supporting market selection and operations, setting budgets and forecasts, creating new organizational designs, and more. In this role, you will: Support decision-making related to how we move from an R&D operation to a commercial operation and scale efficiently at a macro level.Develop and implement strategic plans to enhance operational effectiveness and efficiency.Perform analysis on a range of options to determine the best way forward.Set goals, budgets, and forecasts for team performance, such as remote operations and ground operations.Monitor performance against those goals and make adjustments as needed.Works cross-functionally to ensure buy-in and gather feedback.Stay up-to-date on recent trends and best practices. Qualifications Bachelor’s degree in Business Administration, Operations Management, or Finance10+ years of experience in operational strategy or similar roleStrong analytical and problem-solving skillsExcellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teamsExperience in a product-based operations environmentStrong leadership abilitiesDemonstrated experience using data to drive decisions Bonus Qualifications Project management certificationMBA or a Master's degree in a STEM programExperience with autonomous vehicles, ride-hail, robotics, or fleet managementExperience with Lean/Six Sigma methodologies Additional Information There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $164,000 to $206,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

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