Staff Product Designer – Healthcare, Retail UX
Job Description: • Lead the Design Strategy & Execution of a healthcare-first user experience, ensuring a seamless cross-platform UX (iOS, Android, Web) • Architect Complex User Flows: Design and optimize complex, multi-step user flows for prescription management, telehealth visits, retail product purchases, and insurance-integrated transactions • Integrated Commerce Model: Design an integrated cart model where users can checkout pharmacy, healthcare services, and retail products in a single transaction, unifying retail and pharmacy checkouts • Optimization & Data-Informed Design: Optimize UX for conversions and engagement, ensuring frictionless digital interactions for healthcare consumers, leveraging user research, behavioral analytics, and A/B testing • System Development & Compliance: Develop and maintain a best-in-class design system, ensuring consistency across native (Swift, Kotlin) and hybrid (React Native, Flutter) environments • Collaborate closely with product managers and engineers to integrate HIPAA-compliant, highly secure, and scalable digital healthcare solutions • Advocacy & Mentorship: Advocate for accessibility (WCAG standards) and inclusive design principles. Mentor and coach mid-to-senior designers, fostering a culture of excellence and innovation. Requirements: • 8+ years of experience in product design, UX/UI, or digital health • 3+ years in a principal or lead designer role, driving product transformation • Expertise in designing complex, multi-step user flows (e.g., healthcare e-commerce, prescription fulfillment, multi-category shopping experiences) • Deep understanding of iOS & Android design principles (HIG, Material Design) • Familiarity with React Native or Flutter-based development • Strong portfolio showcasing healthcare, retail, or e-commerce experiences with a focus on scalability and usability • Proficiency in design & prototyping tools (Figma, Sketch, Framer, Principle, Adobe XD) • Strong communication & storytelling skills—able to present design strategies to executives and cross-functional teams • Experience working with Agile development teams, collaborating with engineers and product teams to deliver iterative, data-driven improvements • Ability to translate complex healthcare workflows into intuitive experiences that drive engagement and adoption • Candidates with experience in health tech, telemedicine, pharmacy apps, or wearable integrations will be highly valued • Familiarity with HIPAA-compliant design and data privacy best practices • Background in AI-driven personalization for health recommendations & wellness tracking. • Experience optimizing multi-category shopping carts in regulated industries (healthcare, insurance, pharmacy) • Motion/interaction design skills to create highly engaging experiences. Benefits: Apply tot his job