SSR OREGON - LTS
Introduction
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
Your Role And Responsibilities
IBM seeks to hire a Systems Services Representative for Oregon. This role is for an individual contributor responsible for on-site installation, maintenance, and repair of IBM and MultiVendor systems and components, including hardware, networking, software, and operating systems in a data center environment. They will be responsible for MultiVendor Servers, IBM Power Servers, IBM Storage Products, Intel Servers, Networking and Storage products. They are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services as required by the client. They advise clients of preventive maintenance, configuration, operation, and environmental factors that may impact product performance or impair the client’s IT operation. They may also perform services activities such as system assurance, systems-level problem determination, discontinuance, and relocation of IBM and non-IBM systems and products. They are accountable to ensure a high level of client satisfaction with service delivery, technical support, and operational services for the client account(s). When critical situations occur, they are the IBM technical interface to clients and manage the situation until they are fixed. There will be times traveling out of state to support other clients and your peers will be required. An in-depth background verification check is required by some clients to gain access to their facility. This will be cause for dismissal if not cleared by the background check process to support our clients.
Preferred Education
Technical Diploma
Required Technical And Professional Expertise
Valid drivers license
Reliable vehicle
English speaking
Technical aptitude
1+ years of experience
Effective communicator
Team player
Problem solver
Interpersonal skills
Technical skills
Preferred Technical And Professional Experience
Experience in hardware support of IBM/OEM servers, networking and storage products
Self starter
Organizational skills
Time management akills
Flexible and adaptable to the needs of the business
Technical excellence
Apply Now
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
Your Role And Responsibilities
IBM seeks to hire a Systems Services Representative for Oregon. This role is for an individual contributor responsible for on-site installation, maintenance, and repair of IBM and MultiVendor systems and components, including hardware, networking, software, and operating systems in a data center environment. They will be responsible for MultiVendor Servers, IBM Power Servers, IBM Storage Products, Intel Servers, Networking and Storage products. They are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services as required by the client. They advise clients of preventive maintenance, configuration, operation, and environmental factors that may impact product performance or impair the client’s IT operation. They may also perform services activities such as system assurance, systems-level problem determination, discontinuance, and relocation of IBM and non-IBM systems and products. They are accountable to ensure a high level of client satisfaction with service delivery, technical support, and operational services for the client account(s). When critical situations occur, they are the IBM technical interface to clients and manage the situation until they are fixed. There will be times traveling out of state to support other clients and your peers will be required. An in-depth background verification check is required by some clients to gain access to their facility. This will be cause for dismissal if not cleared by the background check process to support our clients.
Preferred Education
Technical Diploma
Required Technical And Professional Expertise
Valid drivers license
Reliable vehicle
English speaking
Technical aptitude
1+ years of experience
Effective communicator
Team player
Problem solver
Interpersonal skills
Technical skills
Preferred Technical And Professional Experience
Experience in hardware support of IBM/OEM servers, networking and storage products
Self starter
Organizational skills
Time management akills
Flexible and adaptable to the needs of the business
Technical excellence
Apply Now