SSO / Platform Administrator (Mid-Level) (Remote)

OverviewWe are seeking a Mid-Level Okta Administrator to support Operations & Maintenance (O&M) for a federal enterprise identity and middleware environment. This role supports enterprise SSO and platform services integrated across application and middleware stacks, operating within ITIL-aligned service management processes.The position is split between platform administration (60%) and application support (40%), requiring strong troubleshooting skills and the ability to support both infrastructure and application-facing identity services.Day-to-Day Work Responsibilities- Perform 60% platform administration and 40% application/end user support across enterprise identity and middleware services- Install, configure, and administer platform services and related computing environments, including system software, application software, and associated configurations- Maintain platform services by applying patches and updates, enabling new features, and performing version upgrades- Diagnose, troubleshoot, and resolve platform and identity service issues- Support developer application deployments utilizing platform and SSO services- Own production application release deployments and provide support for development and test deployments as required- Implement and maintain automated platform and infrastructure deployments using existing automation pipelines- Contribute to continuous service improvement through automation and process enhancements- Maintain technical and design documentation for all platform environments, including architecture diagrams, SOPs, and knowledge-base articles- Participate in incident, problem, and change management activities in accordance with ITIL practicesIdentity, SSO & Middleware Responsibilities- Administer Okta users, groups, roles, policies, and access controls- Support and troubleshoot SSO integrations using SAML, OIDC, and OAuth 2.0- Support MFA and adaptive authentication policies- Work closely with application and middleware teams to onboard and maintain integrations- Troubleshoot authentication flows across Java-based middleware platforms, web servers, and APIsBasic Qualifications- U.S. Citizenship required; ability to obtain and maintain a Public Trust security clearance- 3–4 years of hands-on Okta or enterprise IAM administration experience- Experience in handling tickets, customer requests, and operational support in an O&M environment- MFA configuration and management, including Okta Verify- User lifecycle management and access policies- Experience installing and managing Okta LDAP Agents- Experience configuring and supporting Okta Access Gateway (OAG)- Experience with one or more scripting languages such as BASH, Python, WLST, or YAML- Experience with DevOps and automation tools such as Git, Jenkins, Nexus, and Ansible- Advanced knowledge of SSO concepts (Okta, Siteminder), Linux, Windows, and Java-based middleware platforms (WebLogic, Tomcat, JBOSS)- Experience with web servers such as IIS and Apache- Ability to perform root cause analysis, including log review and error identificationPreferred Qualifications- Experience supporting federal or government contracts- Exposure to PIV/CAC authentication- Experience supporting enterprise middleware platforms and COTS applications- Familiarity with SIEM and monitoring tools- Okta Administrator or Professional certification- ITIL Foundation certification

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