Sr. xECM Developer (Lake Charles, LA, US, 70602)

CITGO PETROLEUM CORPORATION CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 38 active terminals, six pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 807,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry. At CITGO our people are our most important resource. Our core values are Safety, Integrity, Respect, Accountability, and Care. Job Summary This position is responsible for the development, administration, and support of Enterprise Content Management (xECM) solutions across all CITGO business units. The role combines advanced SAP/OpenText development with system administration responsibilities to ensure the stability, integrity, and security of CITGO’s Content Server and related xECM platforms. The position performs analysis, modeling, and design of SAP solutions for imaging, content management, and record archiving. It acts as a Functional Analyst collaborating with business partners to gather requirements, design, configure, and implement technical solutions. This position also serves as a system administrator for OpenText, SAP Content Server, and associated interfaces—managing system performance, security, patching, configurations, monitoring, upgrades, and overall platform health. The role supports solution implementation, testing, troubleshooting, issue resolution, documentation, communications, and end-user training. Work involves learning and supporting SAP workbench, ABAP, Java, SQL, Web Reports, and OpenText system administration. Minimum Qualifications Bachelor’s degree plus 8 years of IT experience or 15 years of IT experience in lieu of degree. Required : System administration experience Problem solving skills. Interpersonal, Communication skills Presentation skills Project Management skills Preferred : Preferred experience with EDMS and other Document Management Systems Job Duties Design. Develop. Implement. and Monitor – Develop and enhance ECM solutions aligned with business requirements. Analyze and design SAP solutions for imaging, content management, and archiving. Apply EDMS methodologies and industry best practices. Collaborate with business process owners to optimize technical solutions. System Administration: Manage OpenText Content Server, Archive Server, and SAP–OpenText integrations. Perform system configurations, patching, hotfix deployment, and version upgrades. Monitor system performance, storage utilization, and repository integrity. Maintain user roles, security permissions, and audit compliance settings. Collaboration and Coordination - Design and develop forms, workflows, applications, and reports using OpenText tools. Collaborate with cross-functional project teams on design and testing. Coordinate communications, issue resolution, and implementation plans. System Administration: Coordinate with infrastructure teams on server resources, backups, and DR strategy. Partner with Information Security to enforce policies and protect information assets. Maintain system documentation, configuration records, and architectural diagrams. System Integrity and Performance - Perform change management tasks for transferring new functionality into production. Investigate and resolve system issues, ensuring root cause identification. Implement corrective actions with minimal business interruption. System Administration: Monitor logs, jobs, workflows, and system queues for failures or degradation. Run preventive maintenance routines for SAP–OpenText archiving jobs. Support on-call troubleshooting, including emergency outages or escalations. Training - Plan, prepare and deliver approrpriate training to end-users. Job Duties II Job duties displayed above are not all-inclusive, site-specific responsibilities may be assigned. Here are the incentives we offer: • Remote Work options available for eligible positions • Options are department and/or location specific • 9/80 Work Schedule Option (where applicable) • Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees • Paid Vacation Time • Company-Paid Holidays • Caregiver Leave • Excellent 401(k) Match • Pension Plan • Performance Incentive • Company-Paid Sick Leave and Long-Term Disability • Medical, Dental, & Vision Plans; FSA and HSA options • Company-Paid Life Insurance for Active Employees • Healthy Rewards Program • Service Awards Program • Educational Assistance Plan • Dependent Children Scholarships • Reimbursement for Gym Membership • Employee Discount Programs • On-site Health Clinic (select locations) • On-site Cafeteria (select locations) • On-site Credit Union and ATM (Corporate office only) • On-site Fitness Center (select locations) PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID - 1813