Sr. UX Researcher 2, Branded Checkout
About the position
The Senior UX Researcher at PayPal will play a crucial role in driving customer-centric decisions throughout the product development lifecycle. This position involves conducting early research to understand customer needs, guiding design definitions and prototyping, and performing post-launch research to inform future iterations. The researcher will utilize various qualitative and mixed methods research approaches to shape product strategy and enhance user experiences.
Responsibilities
• Identify research opportunities that drive product and design strategy.
,
• Scope project requirements and communicate the value of UX research to stakeholders.
,
• Execute research studies from beginning to end, including defining participant samples and choosing methodologies.
,
• Present insights and recommendations to teams and leaders, advocating for user needs.
,
• Integrate various research functions and data sources into the product development lifecycle.
,
• Act as a liaison between design, product management, and marketing teams.
,
• Contribute to workshop and design sprint activities, influencing product and design strategy.
,
• Support strategic change initiatives and advocate for user-centric approaches within the Experience Design community.
,
• Seek and provide feedback, experiment with new approaches, and help others grow.
Requirements
• Masters, Bachelors, or Professional degree with 5+ years of experience in design, research, or related fields.
,
• Experience in financial services, ecommerce, or related industries preferred.
,
• Proficient in qualitative research methods such as in-depth interviews, diary studies, and contextual inquiry.
,
• Strong cross-functional collaboration experience with product management, design, and marketing.
Nice-to-haves
• Experience with card sorting, tree tests, and usability testing.
,
• Familiarity with market research and analytics.
Benefits
• Flexible work environment
,
• Employee shares options
,
• Health insurance
,
• Life insurance
,
• Dental insurance
,
• Vision insurance
,
• Annual performance bonus
,
• Equity compensation
Apply Now
The Senior UX Researcher at PayPal will play a crucial role in driving customer-centric decisions throughout the product development lifecycle. This position involves conducting early research to understand customer needs, guiding design definitions and prototyping, and performing post-launch research to inform future iterations. The researcher will utilize various qualitative and mixed methods research approaches to shape product strategy and enhance user experiences.
Responsibilities
• Identify research opportunities that drive product and design strategy.
,
• Scope project requirements and communicate the value of UX research to stakeholders.
,
• Execute research studies from beginning to end, including defining participant samples and choosing methodologies.
,
• Present insights and recommendations to teams and leaders, advocating for user needs.
,
• Integrate various research functions and data sources into the product development lifecycle.
,
• Act as a liaison between design, product management, and marketing teams.
,
• Contribute to workshop and design sprint activities, influencing product and design strategy.
,
• Support strategic change initiatives and advocate for user-centric approaches within the Experience Design community.
,
• Seek and provide feedback, experiment with new approaches, and help others grow.
Requirements
• Masters, Bachelors, or Professional degree with 5+ years of experience in design, research, or related fields.
,
• Experience in financial services, ecommerce, or related industries preferred.
,
• Proficient in qualitative research methods such as in-depth interviews, diary studies, and contextual inquiry.
,
• Strong cross-functional collaboration experience with product management, design, and marketing.
Nice-to-haves
• Experience with card sorting, tree tests, and usability testing.
,
• Familiarity with market research and analytics.
Benefits
• Flexible work environment
,
• Employee shares options
,
• Health insurance
,
• Life insurance
,
• Dental insurance
,
• Vision insurance
,
• Annual performance bonus
,
• Equity compensation
Apply Now