Sr. People Technology Manager
About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
Role Overview
The Sr. People Technology Manager) is a senior role responsible for executing the People Technology roadmap in partnership with the Director, while driving governance, adoption, and ecosystem scalability across systems.
This role ensures that People Technology initiatives are not only delivered, but also effectively adopted, governed, and scaled across the organization. The individual will operate as a key bridge between strategy and execution, enabling the organization to evolve from a system-driven function to a truly integrated People Technology ecosystem.
The role requires strong capabilities in change management, system thinking, and cross-functional alignment, with a focus on driving innovation through AI, automation, and integrations.
What You’ll Be Doing:
Execute the People Technology roadmap across strategic initiatives, including AI (Claude/MCP), automation (n8n), and system integrations (ADP, Netsuite, LMS platforms, etc.)
Own change management and adoption for all major People Tech initiatives, including defining communication strategies, stakeholder enablement, and rollout plans
Establish and drive governance frameworks across systems, including access controls, change management processes (CAB), and ITGC compliance
Ensure Darwinbox remains the system of record while enabling a cohesive ecosystem across payroll, finance, and other enterprise systems
Lead cross-system design thinking, ensuring alignment of data models, integrations, and reporting frameworks
Partner with senior stakeholders across People, Finance, and IT to align on priorities and drive execution
Provide leadership and oversight to the execution layer and support program delivery teams, ensuring alignment and removing bottlenecks
Continuously identify opportunities to improve efficiency, automation, and user experience across the People Technology landscape
What You’ll Bring:
10+ total years of experience in People Technology, HRIS, or Digital HR transformation roles
Proven experience leading large-scale People Tech programs and system implementations
Strong expertise in change management and driving adoption across global teams
Deep understanding of HR systems ecosystem, including integrations and data architecture
Experience working with payroll systems (ADP preferred) and enterprise integrations
Strong governance mindset with familiarity in ITGC, audit, and compliance frameworks
Exposure to AI, automation, and digital transformation initiatives is highly preferred
Strong stakeholder management and ability to operate at a leadership level
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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