Sr. Manager, Software Engineering – Developer Experience & Performance Optimization

The Sr. Manager, Software Engineering will report to the Director, Software Engineering in the Technology Department. This role is responsible for managing and supporting the people, projects, resources, applications, development, and delivery related to the effective implementation of application solutions spanning all business and administrative areas.This role will serve as the primary liaison between Technology and its client base by being the advocate to ensure that the provided services are at an exceptional standard. In addition, the role will be responsible for the identification and analysis (i.e. solutions alignment, cost justification/ROI, approvals, and initial staffing/ resource requirements) of any business opportunities which require or could leverage Technology integration or development.• Sustain knowledge and experience in Technology delivery to the supported client areas.• Align, formulate, validate, link, and implement 3–5-year plan for area of responsibility with total Technology and corporate vision.• Primary oversight and management of projects related to development initiatives.• Directly manage multiple concurrent projects, both simple and extremely complex• Ensure that the relevant governance and control processes are invoked and reflected for projects.• Define and establish benchmarks and quality measures for area of responsibility.• Participate in disaster recovery and contingency planning.• Ensure that Information Security Technology controls and processes are followed, architected, and tested throughout the entire lifecycle of development.• Effectively manage relevant 3rd party vendor relationships, while demonstrating excellent vendor management skills• Support and participate in the overall IT Governance structure, with specific emphasis on data architecture, application architecture, services integration, and quality/testing management.• Drive knowledge, component and service sharing into the team.• Focus on the implementation of cost-effective, extensible, and supportable solutions (whether 3rd party or bespoke)• Improve the stability and resiliency of all relevant production processes, as well as, instituting a robust support model addressing process/application failures.• Provide mentorship to the entire organization in application development and integration, ensuring that the material is properly tailored to the context of the recipient audience.• Institute a strong culture of collaboration, responsibility, learning and mentorship.• Work with internal sales and external clients to assess scalable process and data integration solutions.• Be an exceptional liaison with the business on potential initiatives and solution patterns.• Other duties as assigned. Qualifications Years of Experience: • 7-10 years of experience• 1-3 years of leadership experience . Degree: • Bachelor’s Degree in Computer Science, Information Technology, or related field . Certification: N/A . Skills & Abilities: • Excellent analytical skills with a proactive nature • Strong organization skills with a drive to meet deadlines. • An affinity for accuracy and efficiency • Proficiency in Microsoft Excel, Word (including mail merge) and Outlook• Strong verbal and written communication skills • An aptitude for prioritization and multi-tasking • Strong collaboration skills • A drive to learn and apply new concepts quickly. • Experience with Salesforce CRM preferred.