Sr. eCommerce Technical Project Manager
About the position
Crocs is looking for a Sr. eCommerce Technical Project Manager to lead technical execution and project management for initiatives across Crocs-operated digital websites and platforms. This person brings a wealth of experience, domain expertise, and excitement around eCommerce, digital delivery, and operations. Additionally, this role will help evolve processes and delivery best practices. This is a fast-paced role that requires someone with a high degree of technical understanding, attention to detail, critical thinking and problem-solving skills, an ability to develop creative solutions, and experience in the digital world.
Responsibilities
Responsible for coordination and execution of sophisticated, technical, cross-functional eCommerce projects.
,
Lead team agile ceremonies - daily standups, backlog refinement, sprint planning, sprint review, sprint retros.
,
Schedule and lead all other vital meetings, build and run the agendas, capture and distribute all notes; ensure meetings are maximally productive.
,
Identify and help prioritize tasks needed to fulfill requests and subsequently identify the technical resources needed.
,
Keep work on track through detailed Jira ticket management, clear task lists, issue tracking, status reports, and meeting notes.
,
Create and maintain project documentation in Confluence.
,
Drive and facilitate quick and informed decision-making across different levels of the organization.
,
Build and lead detailed (and often compressed) work back plans and production schedules when needed.
,
Serve as liaison between eCommerce delivery, IT, finance, customer Service, merchandising, global marketing, legal and other cross functional teams within the Crocs organization.
,
Help troubleshoot production issues and dig deep into a problem across multiple systems at various levels.
,
Know every detail of the given digital project at any given moment and serve as the 'go-to' for all other members of eCommerce delivery team.
,
Partner with QA to ensure proper test plan coverage and supervise testing of all project deliverables.
,
Keep teammates focused and productive.
Requirements
BA/BS in Computer Science, Business Administration, or related field.
,
7+ years of technical project management experience at a brand focused on direct-to-consumer eCommerce, or at a digital agency.
,
Prior experience with agile methodologies and ceremonies is required.
,
Prior technical experience, experience as a developer or other validated technical expertise desired.
,
In depth experience managing digital projects such as direct-to-consumer websites, mobile apps, and integrations.
,
Proven understanding of end-to-end eCommerce, from front-end to back-end, including eCommerce platforms, CMS (content management systems), OMS (order management systems), WMS (warehouse management systems), and shipping/fulfillment processes.
,
Strong understanding of the Salesforce Commerce Cloud platform preferred.
,
Experience with front-end technologies such as React, Content Management Systems, DAM integrations, Storybook, component-based design.
,
Experience working in Jira and Confluence.
,
Ability to understand and communicate highly technical concepts to a variety of audiences.
,
Demonstrated confidence, leadership skills, comfortable directing teammates and holding teammates accountable.
,
Demonstrate a sense of ownership and urgency in managing your projects.
,
Demonstrated talent for creating a positive, motivating environment.
,
A commitment to continuous learning and a passion for growth.
,
Comfortable with high pressure, high profile and fast-paced environments.
,
Exhibits exceptional organizational skills and meticulous attention to detail.
,
Comfort with ambiguity and a flexible demeanor toward evolving responsibilities and environments.
Nice-to-haves
Benefits
Medical, dental, and vision coverage
,
Life and AD&D insurance
,
Short and long-term disability coverage
,
Paid time off
,
Employee assistance program
,
Participation in a 401k program that includes company match
,
Company incentive program
,
Additional voluntary benefits
Apply Now
Crocs is looking for a Sr. eCommerce Technical Project Manager to lead technical execution and project management for initiatives across Crocs-operated digital websites and platforms. This person brings a wealth of experience, domain expertise, and excitement around eCommerce, digital delivery, and operations. Additionally, this role will help evolve processes and delivery best practices. This is a fast-paced role that requires someone with a high degree of technical understanding, attention to detail, critical thinking and problem-solving skills, an ability to develop creative solutions, and experience in the digital world.
Responsibilities
Responsible for coordination and execution of sophisticated, technical, cross-functional eCommerce projects.
,
Lead team agile ceremonies - daily standups, backlog refinement, sprint planning, sprint review, sprint retros.
,
Schedule and lead all other vital meetings, build and run the agendas, capture and distribute all notes; ensure meetings are maximally productive.
,
Identify and help prioritize tasks needed to fulfill requests and subsequently identify the technical resources needed.
,
Keep work on track through detailed Jira ticket management, clear task lists, issue tracking, status reports, and meeting notes.
,
Create and maintain project documentation in Confluence.
,
Drive and facilitate quick and informed decision-making across different levels of the organization.
,
Build and lead detailed (and often compressed) work back plans and production schedules when needed.
,
Serve as liaison between eCommerce delivery, IT, finance, customer Service, merchandising, global marketing, legal and other cross functional teams within the Crocs organization.
,
Help troubleshoot production issues and dig deep into a problem across multiple systems at various levels.
,
Know every detail of the given digital project at any given moment and serve as the 'go-to' for all other members of eCommerce delivery team.
,
Partner with QA to ensure proper test plan coverage and supervise testing of all project deliverables.
,
Keep teammates focused and productive.
Requirements
BA/BS in Computer Science, Business Administration, or related field.
,
7+ years of technical project management experience at a brand focused on direct-to-consumer eCommerce, or at a digital agency.
,
Prior experience with agile methodologies and ceremonies is required.
,
Prior technical experience, experience as a developer or other validated technical expertise desired.
,
In depth experience managing digital projects such as direct-to-consumer websites, mobile apps, and integrations.
,
Proven understanding of end-to-end eCommerce, from front-end to back-end, including eCommerce platforms, CMS (content management systems), OMS (order management systems), WMS (warehouse management systems), and shipping/fulfillment processes.
,
Strong understanding of the Salesforce Commerce Cloud platform preferred.
,
Experience with front-end technologies such as React, Content Management Systems, DAM integrations, Storybook, component-based design.
,
Experience working in Jira and Confluence.
,
Ability to understand and communicate highly technical concepts to a variety of audiences.
,
Demonstrated confidence, leadership skills, comfortable directing teammates and holding teammates accountable.
,
Demonstrate a sense of ownership and urgency in managing your projects.
,
Demonstrated talent for creating a positive, motivating environment.
,
A commitment to continuous learning and a passion for growth.
,
Comfortable with high pressure, high profile and fast-paced environments.
,
Exhibits exceptional organizational skills and meticulous attention to detail.
,
Comfort with ambiguity and a flexible demeanor toward evolving responsibilities and environments.
Nice-to-haves
Benefits
Medical, dental, and vision coverage
,
Life and AD&D insurance
,
Short and long-term disability coverage
,
Paid time off
,
Employee assistance program
,
Participation in a 401k program that includes company match
,
Company incentive program
,
Additional voluntary benefits
Apply Now