Sr. Director, People Business Partnering - Customer Success

About ZscalerServing thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world’s cloud security leader.We’re seeking a Sr. Director, HR Business Partnering – Customer Success to join our People & Culture team, reporting to the Chief People Officer. You will be responsible for:Leading a global team of HRBPs and People Consultants supporting Customer Success, including Technical Success Management, Professional Services, and Customer Support across 22 countriesAligning and executing innovative people strategies with Customer Success leadership to drive transformation, employee engagement, and business outcomesChampioning a culture of inclusion, teamwork, high performance, and growth by developing programs that foster retention, belonging, and talent developmentPartnering with Total Rewards, Talent Acquisition, L&D, and other teams to deliver scalable, integrated people solutionsUsing data, analytics, and business insights to drive programs, influence executive decisions, and deliver critical cross-functional projectsWhat We’re Looking for (Minimum Qualifications)12+ years progressive HR experience with significant HRBP leadership in global, growth-driven technology organizationsDeep expertise in Customer Success or similar GTM/post-sales environmentsDemonstrated success advising and influencing C-level and senior executives in fast-paced, complex transformation environmentsProven ability to design and deliver talent, engagement, and reward solutions that align with business strategyBachelor’s degree in HR, Organizational Development, Business, or related field; MBA or advanced degree a plusWhat Will Make You Stand Out (Preferred Qualifications)Experience leading global HR programs across multiple regions and functionsStrong program management and change leadership skills with a track record of scaling HR practicesProficiency in M365 and G-Suite applicationsZscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.Base Pay Range$196,000—$280,000 USDAt Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:Various health plansTime off plans for vacation and sick timeParental leave optionsRetirement optionsEducation reimbursementIn-office perks, and more!By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.Pay TransparencyZscaler complies with all applicable federal, state, and local pay transparency rules.Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.Originally posted on Himalayas

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