Sr Claim Benefit Specialist

As a Sr Claim Benefit Specialist at CVS Health, you will be responsible for managing and resolving complex claims-related inquiries as a key member of the Claims team. You will provide expert customer service to our internal and external customers, and take ownership of the customer's needs and resolution. The successful candidate will have a minimum of 5 years of health plan or claims benefit experience, excellent communication and analytical skills, as well as a proven track record of providing superior customer service. You will be confident in your ability to troubleshoot issues and resolve customer inquiries in a timely manner. We are looking for someone with a positive attitude who is eager to learn and take on new challenges. If you are a team player with a dedication to excellence, we want to hear from you! Responsibilities: Manage and resolve complex claims-related inquiries for internal and external customers. Provide expert customer service to customers, taking ownership of their needs and resolution. Troubleshoot and resolve customer inquiries in a timely manner. Utilize excellent communication and analytical skills to identify and solve customer issues. Maintain a positive attitude and be eager to learn and take on new challenges. Work as a team player with a dedication to excellence. Utilize a minimum of 5 years of health plan or claims benefit experience. CVS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job