Sr. Associate, Process Management (Remote)
About the position
Responsibilities
• Partner with Manager to build and manage process excellence across Software, BC&P, UK, and Canada.
• Identify process improvement opportunities and implement them through collaboration with Business Risk Offices and business division teams.
• Facilitate sessions with Business SMEs to clarify processes, risks, and controls.
• Prepare Process Owners and Process Managers for audits, including pre-audit reviews with SLTs team.
• Maintain formal process documents and document processes and projects as needed.
• Collect, analyze, and measure process data to compile reports for senior leadership.
• Perform quality assurance checks to ensure accuracy for leadership reporting.
• Create and manage process communications tailored for various audience levels, including executives.
• Understand customer needs and drive process improvements.
• Act as a subject matter expert to partner with project customers for desired outcomes.
Requirements
• At least 2 years of experience in Process Management or Project Management.
• At least 2 years of experience designing, building, and managing internal business processes.
• At least 2 years of experience working on cross-functional teams or projects.
Nice-to-haves
• Bachelor's Degree or military experience.
• 2+ years of experience in Risk Management.
• PMP, Lean, Agile, or Six Sigma certification.
• Business Process Management certification.
Benefits
• Comprehensive health benefits
• Financial benefits including performance-based incentives
• Inclusive workplace environment
Apply Now
Apply Now
Responsibilities
• Partner with Manager to build and manage process excellence across Software, BC&P, UK, and Canada.
• Identify process improvement opportunities and implement them through collaboration with Business Risk Offices and business division teams.
• Facilitate sessions with Business SMEs to clarify processes, risks, and controls.
• Prepare Process Owners and Process Managers for audits, including pre-audit reviews with SLTs team.
• Maintain formal process documents and document processes and projects as needed.
• Collect, analyze, and measure process data to compile reports for senior leadership.
• Perform quality assurance checks to ensure accuracy for leadership reporting.
• Create and manage process communications tailored for various audience levels, including executives.
• Understand customer needs and drive process improvements.
• Act as a subject matter expert to partner with project customers for desired outcomes.
Requirements
• At least 2 years of experience in Process Management or Project Management.
• At least 2 years of experience designing, building, and managing internal business processes.
• At least 2 years of experience working on cross-functional teams or projects.
Nice-to-haves
• Bachelor's Degree or military experience.
• 2+ years of experience in Risk Management.
• PMP, Lean, Agile, or Six Sigma certification.
• Business Process Management certification.
Benefits
• Comprehensive health benefits
• Financial benefits including performance-based incentives
• Inclusive workplace environment
Apply Now
Apply Now