Sr. Amazon Q Strategist, Amazon Q Customer Success Team
About the position Responsibilities • Lead comprehensive generative AI transformation programs from sales to delivery, partnering closely with customers to drive successful adoption, implementation, and measurable business value realization • Orchestrate high-level discussions on complex, industry-specific business and technical concepts, fostering alignment among C-suite executives, line managers, and technologists. • Design and facilitate engaging workshops that bridge customer technical and business teams, showcasing the transformative potential of Amazon Q and our Gen AI offerings to uncover high-impact business value opportunities • Support delivery teams with hands-on programming, blocker remediation, escalations, and ideating and delivering custom solutions when needed • Manage internal processes for projects such as project updates, approvals (legal, finance, operations), resource allocation, budget, timeline, tracking key metrics, and weekly reporting • Cultivate and maintain strong, trusting relationships with both customers and internal stakeholders including the Generative AI Innovation Center, solutions architects, service teams, business development, marketing, industry specialists, partners and regional organizations • Stay informed on Amazon Q service updates and advancements in generative AI technology through continuous learning and industry engagement • Proactively identify areas for improvement across processes and initiatives, taking ownership to develop and implement effective solutions Requirements • Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field • 7+ years of consulting, architecture/design, and implementation of cloud-based solutions • 7+ years of external or internal customer facing and project management experience • 5+ years of hands-on software engineering experience, with expertise in areas such as database management, application development, and AI/ML • 3+ years of experience as an AI/ML practitioner or implementing generative AI solutions Nice-to-haves • Experience leading the architecture and implementation of AI/ML workloads • Proven track record of delivering robust, scalable solutions in complex technical environments • International consulting or professional services sales and delivery experience • Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives • Vertical industry sales and delivery experience of cloud services and solutions • Experience with selling consulting/professional services Benefits • 401k • health_insurance • dental_insurance • vision_insurance • life_insurance • disability_insurance • paid_holidays • paid_volunteer_time • tuition_reimbursement • professional_development • flexible_scheduling • employee_discount_programs • mental_health_days • gym_membership Apply tot his job