Specialty Pharmacy Technician (Remote) CPHT/PTCB Required
Specialty Pharmacy Technician - Navigation Location: Fully remote Pay: $21.00 per hour Type: Contract, (5) months until about April 2026 May go perm based on job performance Schedules available: First come, first serve updated 10/20/2025 10:30 AM - 07:00 PM Mo-Tu-We-Th-Fr (off Sa-Su) EST 09:00 AM - 05:30 PM Mo-Tu-We-Th-Fr (off Sa-Su) EST 10:30 AM - 07:00 PM Mo-Tu-We-Th-Fr (off Sa-Su) EST Training schedule: M-F, 9:00 AM to 5:30 PM EST for 4 weeks Start date: 12/9/2025 Job description: • Member Support & Advocacy: Serve as the primary contact for specialty members and providers, guiding them through benefit details, prior authorizations, and therapy access with empathy and professionalism. • Multichannel Communication: Respond to member inquiries via phone, chat, email, fax, and written correspondence, ensuring a compassionate and consistent experience. • Therapy Coordination: Navigate complex issues such as site-of-care decisions, infusion scheduling, and specialty pharmacy fulfillment to remove barriers to treatment. • Clinical Collaboration: Partner with Clinical Pharmacists on outreach efforts, including appointment scheduling, program enrollment, and adherence follow-ups. • Coverage & Compliance: Help members understand therapy costs and coverage, coordinate with prescribers and financial assistance programs, and meet all productivity, quality, and compliance standards. Nice to have: • Associate’s or Bachelor’s degree Requirements: • Must have 1+ recent years in specialty pharmacy, PBM, managed care, or mail-order pharmacy • Active Certified Pharmacy Technician (CPhT) through PTCB or NHA • Must provide CPhT license number • Must submit an internet speed test • Must have a private designated workspace • High school diploma or equivalent • Background check required Apply tot his job