Specialist, IT Inventory Support (Warehouse)
Job Summary
American Airlines is seeking a dedicated and detail-oriented Specialist, IT Inventory Support (Warehouse) to join our Technology Operations team. This role is essential in supporting IT warehouse functions including inventory tracking, equipment lifecycle management, and ensuring the timely delivery of technology assets across the organization. The ideal candidate will have strong organizational skills, familiarity with IT hardware, and a proactive approach to ensuring inventory accuracy in a dynamic environment.
Key Responsibilities
Maintain accurate records of all IT inventory using inventory management systems
Receive, inspect, log, and stock IT equipment and related materials
Process and track equipment requests, returns, repairs, and disposals
Coordinate with internal departments to fulfill IT hardware needs across various locations
Ensure compliance with company asset management policies and security guidelines
Conduct periodic physical audits to reconcile inventory records
Package, label, and ship IT hardware following best practices
Troubleshoot and escalate inventory discrepancies or hardware issues as needed
Assist in developing and updating inventory control processes and documentation
Support IT projects and initiatives that require hardware logistics and coordination
Required Skills and Qualifications
High school diploma or GED equivalent
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Basic knowledge of IT hardware (laptops, monitors, networking equipment, etc.)
Strong attention to detail with excellent organizational skills
Effective communication skills (written and verbal)
Ability to lift and move equipment up to 50 lbs regularly
Valid drivers license and reliable transportation (may be required for some locations)
Familiarity with inventory management systems (e.g., ServiceNow, SAP, or equivalent)
Experience
2+ years of experience in warehouse, logistics, or inventory control, preferably in an IT or technology-related field
Prior experience working in a fast-paced, corporate environment is highly desirable
Experience with IT asset lifecycle management is a strong plus
Working Hours
Full-time position: 40 hours per week
Standard business hours with occasional flexibility required for special projects or urgent requests
On-site role with occasional travel to local offices or distribution centers
Knowledge, Skills, and Abilities
Knowledge of inventory and warehouse best practices
Ability to work independently and collaboratively as part of a team
Strong problem-solving skills and ability to prioritize tasks effectively
Ability to adapt quickly to new technologies, systems, and procedures
Demonstrated reliability and professional integrity
Benefits
Competitive salary package
Comprehensive health, dental, and vision insurance
401(k) plan with company match
Paid time off, holidays, and sick leave
Travel privileges and flight discounts for employees and eligible family members
Tuition reimbursement and professional development opportunities
Wellness programs and employee assistance resources
Why Join American Airlines?
At American Airlines, our mission is to care for people on lifes journey — including our employees. We are proud to offer a work environment that is innovative, inclusive, and supportive. You will be part of a global team that values integrity, excellence, and teamwork. As a leader in the aviation industry, American Airlines offers unmatched opportunities for career growth and advancement.
How to Apply
To apply for the Specialist, IT Inventory Support (Warehouse) role, please visit our official careers page at and search for the position title. Submit your resume and complete the online application. Qualified candidates will be contacted by a recruiter for next steps.
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