Employee Relations Manager

About the position

The Employee Relations Manager (ERM) is a leadership role responsible for overseeing all Employee Relations functions within Price Rite Marketplace. This position is crucial for fostering a positive workplace environment by enhancing communication among team members and ensuring compliance with HR policies and regulations. The ERM will manage investigations, support labor relations, and implement strategies to improve employee engagement and culture.

Responsibilities
• Develop and implement employee relations strategies to enhance team member engagement and culture
• Lead, investigate, and communicate internal complaints in partnership with HR Generalists, District Managers, Store Managers, and Asset Protection
• Serve as the immediate contact for labor relations and provide periodic training to leaders regarding Labor Relations items
• Manage daily processes and reporting concerning compliance, Employee Relations, Legal, Team Member Engagement, and Wage Administration
• Partner with Merchandising and Operations department to ensure meaningful team member communications
• Oversee off-boarding process, managing documentation/files, final pay, and record retention
• Partner with Risk Management on Workers Compensation matters and ensure compliance with relevant regulations
• Lead 'Team Member Engagement' survey processes, follow-ups, and action planning efforts
• Create and conduct necessary training within relevant field
• Manage the internal compliance reporting platform and all applicable reporting
• Provide team members information on counseling, benefits, and other company programs available to them
• Provide coaching to team members and leaders, facilitating a strong leadership and coaching culture
• Assist with recruitment and hiring processes
• Review, update, and administer all Human Resources policies and procedures in conjunction with Executive Team, Human Resources Director, and Corporate Counsel
• Consult with internal/external legal counsel to ensure compliance with all federal, state, and local laws and regulations
• Support development of HR Field Staff in the investigation arena through visits to all company facilities
• Handle multiple projects simultaneously
• Other duties as assigned

Requirements
• Bachelor's degree from a four-year college or university required
• Minimum of 5+ years related Human Resource experience including employee relations, labor relations, and compliance
• Strong working knowledge of Human Resources policies, practices, and procedures, labor law, team member relations, FMLA, and Workers Compensation regulations
• Working knowledge of retail operations preferred
• Ability to read, analyze, and interpret standard documents
• Ability to respond to common inquiries or complaints from team members, regulatory agencies, customers, or members of the business community
• Ability to write speeches and articles for publication that conform to prescribed style and format
• Ability to effectively present information to management and public groups
• Ability to apply advanced mathematical concepts
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Strong interpersonal, communication, and customer service skills
• Strong team player, collaborator, and networker

Nice-to-haves
• Human Resources certification preferred
• Experience in retail operations preferred

Benefits
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

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