Business Systems Support Specialist
About the position
The Business Systems Support Specialist position at the City of Chandler's Community Services Department, Library Division, focuses on providing front-line support for hardware and software issues related to department-specific systems. The role emphasizes customer service, teamwork, and collaboration, ensuring that staff can effectively utilize technology to serve the community.
Responsibilities
Provide front-line support to department/division staff.
,
Resolve hardware and software related issues on department or division specific systems.
,
Maintain and troubleshoot computers, laptops, peripherals, and other related equipment.
Requirements
High School Diploma or GED with some college level coursework or technical training in a computer technology area.
,
3 years of experience with systems and software support, and/or service desk experience with a variety of operating systems, software, hardware, applications, peripherals and problem resolution.
,
Valid Driver's License with acceptable driving record.
Nice-to-haves
Strong problem-solving and communication skills.
,
Proficient in computer operating systems, software applications, mobile devices, and peripherals.
,
Experience in system administration and user management.
,
Familiar with O365 applications, including Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint, etc.
,
Experience with PowerShell scripting for automation and task management.
Benefits
Up to 8 hours paid time off annually to volunteer in the community.
,
3 medical plans to choose from along with dental and vision coverage.
,
Accrue 130 hours paid vacation in your first year, eligible for use immediately following accrual.
,
Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual.
,
12 paid holidays per year, plus Winter Break at the end of the year.
,
100% city contribution match to Arizona State Retirement System.
,
City contributions of 1% gross wages per pay period to deferred compensation.
,
Robust Employee Wellness program with $350 incentive.
,
Professional development opportunities.
,
Tuition reimbursement up to $5,250 annually, $3,200 for part time employees.
,
Free Tumbleweed Recreation Center membership.
,
Flexible schedule/remote work options (when available).
Apply Now
The Business Systems Support Specialist position at the City of Chandler's Community Services Department, Library Division, focuses on providing front-line support for hardware and software issues related to department-specific systems. The role emphasizes customer service, teamwork, and collaboration, ensuring that staff can effectively utilize technology to serve the community.
Responsibilities
Provide front-line support to department/division staff.
,
Resolve hardware and software related issues on department or division specific systems.
,
Maintain and troubleshoot computers, laptops, peripherals, and other related equipment.
Requirements
High School Diploma or GED with some college level coursework or technical training in a computer technology area.
,
3 years of experience with systems and software support, and/or service desk experience with a variety of operating systems, software, hardware, applications, peripherals and problem resolution.
,
Valid Driver's License with acceptable driving record.
Nice-to-haves
Strong problem-solving and communication skills.
,
Proficient in computer operating systems, software applications, mobile devices, and peripherals.
,
Experience in system administration and user management.
,
Familiar with O365 applications, including Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint, etc.
,
Experience with PowerShell scripting for automation and task management.
Benefits
Up to 8 hours paid time off annually to volunteer in the community.
,
3 medical plans to choose from along with dental and vision coverage.
,
Accrue 130 hours paid vacation in your first year, eligible for use immediately following accrual.
,
Accrue 96 hours paid sick leave in your first year, eligible for use immediately following accrual.
,
12 paid holidays per year, plus Winter Break at the end of the year.
,
100% city contribution match to Arizona State Retirement System.
,
City contributions of 1% gross wages per pay period to deferred compensation.
,
Robust Employee Wellness program with $350 incentive.
,
Professional development opportunities.
,
Tuition reimbursement up to $5,250 annually, $3,200 for part time employees.
,
Free Tumbleweed Recreation Center membership.
,
Flexible schedule/remote work options (when available).
Apply Now