Solutions Architect (US Central)

About Wallarm:Wallarm is the only solution that unifies best-in-class API Security and WAAP (Next-Gen WAF) capabilities to protect your entire API and web application portfolio in multi-cloud and cloud-native environments. We are on a mission to help companies counter the new style of attacks on the ever-changing landscape of cybersecurity. Wallarm enables developers, Security Ops and DevSecOps teams the ability to secure their APIs via observability, and ensure Protection and Analytics to manage risk, protect the business, and enable speed of development with safety. As a Solution Architect aligned with Customer Engineering, you will be an integral part of defining our success at Wallarm and will play a key role in building the foundation of a world-class Customer Engineering organization.About the role:Customer Engineering designs, implements, and supports solutions to meet clients' needs, bridging the gap between technology and customer requirements. Customer Engineering spans across both pre and post-sales. In this position, you will work closely with our Account Executives, Sales Engineers and Customer Success. You'll be a trusted technical advisor to a wide range of customers from startups to Fortune 500 enterprises within a specified region. Additionally, you will be a subject matter expert for our Sales teams. The role requires excellent technical, communication, and organizational skills, and previous experience with application security and microservices architectures. You will help prospective customers and partners understand the benefits of Wallarm, explaining technical features and problem-solving any potential roadblocks.What you will do:Partner with account executives and sales engineers to identify and qualify business opportunities, identify key customer technical objections and develop the strategy to resolve technical blockersOwn the technical relationship with Wallarm’s customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resourcesDeliver demos to customers and work hands-on with customers to demonstrate Wallarm’s value in customer/partner environmentsSuccessfully manage the end-to-end process for customer proof-of-values (POV) and ensure agreed success criteria are consistently metRecommend API security best practices, application architectures, platforms and application infrastructure required to successfully implement a complete API security solution based on WallarmWork closely with Product and Engineering teams to relay customer feedback to drive customer satisfaction and solution innovationAssist in creating technical documentation, implementation guides, and field enablement contentContribute to RFPs, technical questionnaires, and security reviewsSubject Matter Expert - Train team members on technical aspects of the Wallarm product as neededModerate travel requiredRequirementsWhat you will need:Real-world hands-on experience with Kubernetes, NGINX, and cloud vendors is required3–7 years in a technical customer-facing role (e.g., Sales Engineer, Solutions Architect, Security Consultant)Ability to multitask and manage multiple projects simultaneously while maintaining attention to detailPrior experience serving in the capacity of a technical pre-sales engineer at a SaaS security vendorKnowledge of the Application Security industry, products, vendor landscape, history, and emerging trends. Prior experience in API security, API management, SIEM, Software Development, DevOps, DevSecOps, or web application firewalls is preferredStrong presentation skills and ability to convey technical concepts to both technical and non-technical audiencesExperience in presenting and delivering technical pitches to CISOs, architects, and technical staffAbility to learn quickly, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT spaceHighly motivated, driven, and self-directed individual with gritAbility to communicate business and technical value effectively to all levels of management.Excellent communication, persuasive, and listening skillsPlease be currently physically located in the regional time zone you are applying toWhat we offer:Ability to work on a product that makes the Internet safer for everyoneRemote workCompetitive salaryPaid days offMedical insuranceWorking equipmentOriginally posted on Himalayas

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