Solutions Architect (SIM IDX)

About DuneDune is on a mission to make crypto data accessible. We’re a collaborative multi-chain analytics platform used by thousands of developers, analysts, & investors to understand the on-chain world and the frontiers of finance. We’re a team of ~50 employees, working together across Europe and eastern US timezones ️. We believe in our mission, and in building a powerful, open product that allows individuals and communities to do deep research into important ecosystems like Bitcoin, Ethereum, Solana, and many more. We’re backed by some of the world's best investors. In February 2022, we announced our Series B funding round led by Coatue and Union Square Ventures, an important milestone that allowed us to double down on our mission. We’re using the funds to educate, reward and empower a new generation of onchain analysts aka Wizards ‍♀️If you want to have one of the highest impact jobs on the planet, come join our wonderful team of Galaxy brains.Learn more about us:The Dune ManifestoDune's VisionValues and working at DuneRole OverviewWork closely with Sales and Product, guiding technical prospects from first call through integration and expansion. You’ll support customers building with Sim API and Sim IDX from querying token balances to indexing custom lending protocols. This is a customer-facing role, but we're not looking for a generic pre-sales engineer. You should understand what it's like to deploy contracts onchain, read decoded event logs, and debug data sync issues with protocol engineers. If you’ve ever written a data indexer or explained The Graph vs a custom pipeline to a founder, you’ll thrive here.This is a remote role for candidates based in the US East Coast (EST) or Europe West (GMT or CEST). Applications from other time zones or locations will not be considered.Key ResponsibilitiesLead technical discovery with prospects to understand their architecture and data needsDesign Sim solutions tailored to customer goalsPrototype fast: create sample scripts, dashboards, and reference configs to prove value quicklyRun security and architecture reviews with engineering teams and CTOsWork with Sales to unblock deals, shorten cycles, and identify upsell pathsCapture and relay field insights to Product — gaps, bottlenecks, wishlist itemsWrite sample code and playbooks that scale your knowledge across the teamTrack engagements in HubSpot so we can measure and improve every step of the funnelMinimum Requirements5+ years in solutions engineering, pre-sales, or solutions architecture for API or cloud infrastructure productsHands-on fluency with REST or GraphQL, basic SQL, and SolidityProven record of guiding data intensive integrations for crypto projects, exchanges, or web3 builders across multiple chainsStrong communication skills that let you whiteboard with engineers in the morning and brief finance leaders in the afternoonComfortable writing quick prototypes in Python, TypeScript, or GoStartup mindset that stays calm when priorities shift and resources are scarceBased in the US East Coast (EST) or Europe West (GMT or CEST).Perks & BenefitsA competitive salary and equity package . Both salary and equity is top 25% of companies in the spaceOur employee equity scheme has world-class employee-friendly terms with a heavily discounted strike price (~90%) and a 10-year exercise window5 weeks PTO + local public holidays (that can be swapped to suit you) A fully remote-first approach ‍ within a distributed team with flexible working hours; you structure your own day Say goodbye to meeting overload! We believe in a healthy mix of async and sync work, so you can focus on what truly matters—no more wasted time on endless meetings!Good health is important, so we offer private medical insurance, dental & vision as standard We believe in paid parental leave to help you celebrate this important milestone, transition to your new life, and bond with your new baby. We offer 16 weeks to primary and 6 weeks to secondary caregivers, fully paid. Plus a 2-week part-time phased return at full pay to help you get used to your new (and slightly more complex!) scheduleQuarterly offsites in various exciting locations as a company or team to connect, work together and have fun (so far in Tuscany Berlin Austria and Athens ).On top of this each person gets a yearly travel allowance to connect and co-work with someone or a team of people for a few days.An allowance for your at-home setup, to ensure you are happy, comfortable and productive. If you prefer a local co-working space, we’ll pay for your desk.Work with some of the best people you’ll ever get to meet!And of course, you get some awesome Dune swag! ✌️ ------------------------------------------------------------------------------------------We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. 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