Solutions Architect - AMER, First Order

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.We are currently hiring a Solutions Architect for our globally-distributed First Order team in North America to help support new customers looking to evaluate GitLab. Solutions Architects are the trusted advisors to GitLab prospects and clients, showing how the GitLab solutions address client business requirements. Solutions Architects are responsible for driving and managing the technology evaluation and validation stages of the sales process. They focus on the technical solution while also understanding the business outcomes the customer is trying to achieve.The Solutions Architect helps drive value and change with software development for one of the fastest-growing platforms. By applying solution selling and architecture experience from planning to monitoring, the Solutions Architect supports and enables successful adoption of the GitLab platform. Solutions Architects work collaboratively with Sales, Engineering, Product Management, and Marketing organizations.What you'll doTechnical expertise: Engage with customers remotely by providing technical expertise during the pre-sales process. The additional responsibility implies adopting a more mature consultancy and advisor role during the pre-sales process while providing technical assistance and solution guidance.Sales strategy: Collaborate with the sales team to go beyond support to formulate and execute a sales strategy to exceed revenue targets through the adoption of GitLab.Technical guidance: Be the Directly Responsible Individual (DRI) on demonstrations and technical evaluations. Contribute to the design and building of self-guided tours of GitLab's product offering - this will require programming experience (Ruby on Rails preferred).Customer relationships: Establish relationships with people within customer environments to enable them to be GitLab advocates.Customer feedback: Serve as the customer advocate to other GitLab teams, including Product Development, Sales, and Marketing.Market knowledge: Maintain specialty competency in one or more technologies related to GitLab’s market focus through activities such as training, certification and creation of working examples for reuse internally and by customers and partners.GitLab knowledge: With comprehensive knowledge of the GitLab platform and associated technologies, educate customers of all sizes on the value proposition of GitLab while participating in discussions throughout the organization to ensure successful GitLab deployment.Growth & Development: Continuously improve your professional skills with a focus on personal mastery and team learning through activities such as training, reading and seeking mentorship from others.What you'll bringExperience with technical pre-sales or as a professional in the field of information technologyExperience with modern software development or operations and their associated technologiesExperience with cloud computing and related technologies and practicesHow GitLab will support youBenefits to support your health, finances, and well-beingAll remote,asynchronous work environmentFlexible PTO (paid time off)Team Member Resource GroupsEquity Compensation & Employee Stock Purchase PlanGrowth and development budget Parental leaveHome office supportHiring processSelected candidates will be invited to schedule a screening call with our Global Recruiters.Next, candidates will be invited to schedule a first interview with the SA team Manager.Candidates may be invited to schedule an interview with a Solutions Architect peer or other SA team Manager.Then, candidates will be required to deliver a demo of GitLab to a panel of sales and SA attendees using theDemo Guide.Candidates may be invited to additional interviews.Successful candidates will be made an offer after references are verified.Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people fromunderrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on ourbenefits andequity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range$90,300—$129,000 USDCountry Hiring Guidelines:GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy:Please review ourRecruitment Privacy Policy. Your privacy is important to us.GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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