Solution Consultant III

OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government.By bringing the OpenGov Cloud to our nation'sstate and local government,we’retransforming communities so they can thrive!Imagine yourself being able tohelp small businessowners open their doors faster, ensuring ourtax dollarsare accounted for, creatingsafer infrastructure, modernizing thepermitting process, and assisting withdisaster recovery.The work you do here every day has a meaningful impact on people's lives! OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer Join our smart, fun, and humble team to experience the most rewarding career of your life!Job Summary:The Solution Consultant III (SC) is a trusted advisor to both Sales and Professional Services, ensuring professional services engagements are negotiated for mutually beneficial agreements, guiding prospects towards optimal adoption paths, and minimizing delivery risks through the development of strong Statement of Work language. Responsibilities: Lead scoping activities, identifying requirements for the delivery of all OpenGov solutions, explaining the value of Professional Services and delivery approach, and steering account executives and customers to optimal implementation pathsMitigate risks and manage expectations for services projects, optimizing for maximum ROI and minimal riskAttend scoping meetings with Sales partners and customers/prospects, as neededLead the process of writing, refining, and creation of SOWs for professional services engagements with Customers, Sales Partners, Professional Services, and other internal teams as needed, i.e R&D, TrainingSupport the RFP process as it pertains to implementation scope and provide estimates and/or contentContinually manage scoping program and scope accuracy, leveraging project actuals to continually optimize the scoping process and achieve a profitable, optimal mix of services and software revenueDrive special internal projects, as assigned, in areas focused on process improvement, scaling and operationalizing the practice including communicating strategy, evaluating profitability metrics and collaborating with delivery teams on existing and new solutionsAdapt quickly to a rapidly changing product and respond strategically to customer needs, new product solutions and applying new product developments to professional services scoping Requirements and Preferred Experience: 4 year degree or equivalent experience5+ years or more of direct or applicable experienceExperience building and running a Professional Services scoping program, preferredExperience with government ERP/accounting systems, budgeting concepts and practices and/or finance/budgeting solutions, preferredA core understanding of professional services scoping, contracting principles and negotiation familiarity; prior contracts and/or contract management experience, a definite plusPrimary focus on customer requirement gathering, scoping, statements of work, professional services agreements and similar documentsComfortable in prospect and customer conversations to lead scoping sessions and identify customer requirementsAbility to interpret, clearly articulate, and handle issues / objections related to OpenGov professional services statement of works projectsAbility to proactively analyze and recommend the best course of action for complex services project structure with a solution-oriented approachExpert knowledge of Salesforce is highly desirable along with contract management systemsExperience working on a deal desk team or similar role, having provided direct collaboration for customer facing field sales teams in SAAS environmentDetail oriented with a focus on accuracy, expediency, and consistencyLiaison experience working across internal organizations including finance, revenue recognition, senior management, product, R&D, sales, sales engineering, and legal teamsExceptional written and verbal communication skills On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. Additional Information What makes OpenGov unique»Leadership:CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, andSF and Silicon Valley Business Times' 40 under 40 class of 2018!»Growth:Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more. »Culture:Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!»Perks: Comprehensive medical, dental, and vision coverage for you and your family. We almost forgot to mention: New parents get paid leave to welcome your new bundle of joy into your family. Plus, a wellness stipend for gym memberships/fitness classes for medical plan enrollees, employer HSA contribution, 401k with employer match, and lunch in-office every Wednesday.»Product:Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies. »Mission Driven:We are a technology company with a passion for the mission. We're powering more effective and accountable government.Come join us and make a positive social impact!OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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