Software Engineer - AI Agents & Person360

About usCommon Room is the customer intelligence platform that captures every buying signal, giving companies superpowers with AI enrichment and automation to reach the right person with the right context at the right time. Despite an explosion of buyer signals, companies are left struggling with siloed point solution vendors, bloated tech stacks, and unactionable "intent" data. Common Room brings together all the buying signals you care about in one place so you can track the entire customer journey, match signals to real people and accounts, take action and automate. We’ve raised over $50 million from top-tier investors including Greylock, Index, and Madrona to build the world's first customer intelligence platform for modern B2B companies. And we’re backed by 25+ operators from the fastest-growing companies in the world such as Figma, Stripe, Airtable, Slack, Notion, Loom, and more.You + Common Room? You’d be joining a team that revels in asking hard questions, collaborating gladly, and making decisions quickly—a team that values simplicity, passion, trust, each other, and our customers above all.So hello! Please, knock on our door. We'd love to meet you.Why we need you:Across our broad set of customer, AI agents help with account research, scaled enrichment, customized outreach generation, recommended actions and more. You’ll play a key role in helping build the future of our AI agent platform. You understand how to leverage RAG and LLMs to build new agents. You enjoy keeping up with the rapidly evolving AI landscape. You obsess about keeping things simple, efficient, and reliable. You’re a great collaborator and colleague. You strive to ensure that Common Room’s core internal capabilities, infrastructure, and systems continue to serve the needs of our customers and our team, often staying one step ahead of the product.Outside of this, you also identify and participate in important company-building initiatives that a fast growing startup needs.You would enjoy being a member of our team if you:Have 2+ years of experience, with experience and/or interest working with LLMs.You operate independently, but don’t hesitate to seek help and support from those around you to get your job done.Revel in your craft, are excited by and capable of owning large projects primarily on the backend domainCollaborate effectively with other experienced engineers, including application/front-end engineersYou have good judgement on tradeoffs and tools needed to solve the problem, and don’t over index on trendy/fashionable tech. You generally prefer supported, stable technologiesUse customer problems as input into designing systems, and find joy in creating simple, elegant solutionsConsider observability, SLA and scalability implications, but are able to avoid premature optimizationFeel at home with AWS, Postgres, and Node.jsBring your authentic self to work, and engage in candid + respectful feedbackBuild sustainably, and are capable of managing your time and priorities as best suits your needsEnjoy the journey as much as the destination, but never lose sight of the destinationDemonstrate pride, ownership, and accountability for your work, and expect the same from those you work withOur current tech stack:We choose tools that help solve the problem at hand efficiently. For our current set of problems, we prefer to primarily use TypeScript with Node.js. We use TypeGraphQL for our API endpoints, Kafka for event processing, Apollo/Express as our web server, and Postgres (hosted on RDS) + ClickHouse as our database. We use React for front-end, and AWS for our infrastructure needs.Our values:Be Customer-centric - We work backwards from the needs of our customers. The crisp articulation of customer value guides our decisions.Strive for Simplicity - We choose simplicity over complexity whenever possible. We seek to identify and understand the essential quality of what we are building.Make it Happen - We are quick to take the first step, and prioritize decisiveness over fear of making a mistake. We don’t confuse motion for movement and we measure ourselves on impact over actions.We’re In this Together - We measure personal success by the success of our customers and teammates. Relationships matter, and the strongest ones are built on the foundations of trust, enablement, and transparency.Our benefits:Our investment in caring for our employees and their families is a key part of our values and culture at Common Room:Competitive base compensation with meaningful equity ownershipHealth insurance including medical, dental, and vision, HSA and FSAWe pay 100% of your employee premium and 50% of your premium for any dependentsUnlimited Paid Time OffPaid Company HolidaysWork from home policy including a laptop and support for your home office needsMonthly Remote Stipend401(k) self contributionPaid Family LeaveOpportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycleCommon Room provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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