Social Media Back Office Support
About the position
Responsibilities
• Review videos, posts, comments, reviews, photos, and live streaming content according to the social network's policies, workflows, and targets.
• Uphold a high standard of accuracy and quality while fulfilling job responsibilities.
• Participate in frequent refresher training to always conduct correct moderating policies.
• Add accurate metadata/tags to content items, identify and escalate potential risks to relevant teams.
• Make suggestions for improving efficiency.
• Draw up daily activity report.
Requirements
• Basic computer knowledge.
• Strong independent work ethic with the ability to self-manage.
• Fast learner and adaptable to constantly changing procedures.
• Demonstrated stable job tenure.
• Social media savvy.
• Strong emotional intelligence and resilience.
• Sound coping, emotion regulation, and stress-management skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs.
• Accurate and critical work attitude.
• Proclivity towards complying with procedures, policies, and objectives set in place and taking a disciplined approach when undertaking tasks.
• Strong prioritization skills.
• Ability to think critically and make quick decisions.
• Enthusiastic and proactive team player.
• Collaborative and has a growth mindset.
• Strong spelling, grammar, and reading skills.
• Experience in content or community moderation is a plus.
• Professionalism and ability to work with diverse personalities.
• Flexibility to work a 40 hr work week during any day/any shift as needed within the program's hours of operation: 24 hours per day | 7 days a week (subject to change based on business needs).
• High school diploma or equivalent.
Nice-to-haves
• Experience in content or community moderation is a plus.
Benefits
• Health Insurance
• Vacation & Paid Time Off
• Paid Holidays
Apply Now
Apply Now
Responsibilities
• Review videos, posts, comments, reviews, photos, and live streaming content according to the social network's policies, workflows, and targets.
• Uphold a high standard of accuracy and quality while fulfilling job responsibilities.
• Participate in frequent refresher training to always conduct correct moderating policies.
• Add accurate metadata/tags to content items, identify and escalate potential risks to relevant teams.
• Make suggestions for improving efficiency.
• Draw up daily activity report.
Requirements
• Basic computer knowledge.
• Strong independent work ethic with the ability to self-manage.
• Fast learner and adaptable to constantly changing procedures.
• Demonstrated stable job tenure.
• Social media savvy.
• Strong emotional intelligence and resilience.
• Sound coping, emotion regulation, and stress-management skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs.
• Accurate and critical work attitude.
• Proclivity towards complying with procedures, policies, and objectives set in place and taking a disciplined approach when undertaking tasks.
• Strong prioritization skills.
• Ability to think critically and make quick decisions.
• Enthusiastic and proactive team player.
• Collaborative and has a growth mindset.
• Strong spelling, grammar, and reading skills.
• Experience in content or community moderation is a plus.
• Professionalism and ability to work with diverse personalities.
• Flexibility to work a 40 hr work week during any day/any shift as needed within the program's hours of operation: 24 hours per day | 7 days a week (subject to change based on business needs).
• High school diploma or equivalent.
Nice-to-haves
• Experience in content or community moderation is a plus.
Benefits
• Health Insurance
• Vacation & Paid Time Off
• Paid Holidays
Apply Now
Apply Now