Shopify Project Manager

We are looking for an experienced Shopify Project Manager to join our Projects Team. In this role, you will oversee Shopify-related projects, ensuring timely delivery and alignment with business goals. You’ll be responsible for managing cross-functional teams, coordinating with development, design, and marketing to execute Shopify initiatives efficiently.This is a fantastic opportunity to raise the level of Shopify expertise within our team while driving best practices in project management. If you have a strong background in Shopify projects and expertise in Jira, we’d love to hear from you!The role can be based at any of our city-centre offices in Stockton, Newcastle or Manchester. For the right candidate, we are open to considering remote working with travel to our HQ in Stockton as and when required.What You’ll Be Doing Oversee Shopify-related projects from inception to completion, ensuring deadlines and goals are met. Manage cross-functional teams including development, design, and marketing to streamline Shopify implementations. Identify and implement solutions during the build process, ensuring a smooth project workflow. Act as a Shopify expert, providing guidance and upskilling the projects team to enhance Shopify knowledge. Collaborate with stakeholders to define project scope, milestones, and deliverables. Proactively identify risks and implement mitigation strategies to keep projects on track. Ensure clear communication across all teams and clients, keeping everyone informed on progress and key decisions. Drive continuous improvement in project management processes, leveraging Shopify-specific best practices.Requirements Proven experience in Shopify project management, ideally within an agency or eCommerce environment. Strong expertise in Jira, with experience training teams in project management tools. Knowledge of Agile methodologies and how they apply to Shopify projects. Excellent communication and stakeholder management skills. Ability to problem-solve during the Shopify build process, ensuring smooth execution. Highly organised with the ability to manage multiple projects simultaneously. Experience working with Shopify Plus, custom themes, and third-party app integrations A natural problem solver with a fanatical eye for detail Strong workload management and prioritisation skills and proven experience of working to deadlines Well presented, well-spoken, articulate and professional Fantastic customer service skills Determined, driven and willing to learn Benefits Competitive basic salary with great progression options Unlimited paid holidays - yes that's not a typo! Hybrid working Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you’ve got what it takes to join one of the UK’s leading eCommerce providers, we’d love to hear from you.A little formality… by applying you implicitly consent to us processing your personal data for review for this vacancy only.Talent Hunter Referral Bounty - £500Help us find the right talent to join our team, and get a handsome reward in return. It couldn’t be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty!___Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective.We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.About the companyVisualsoft is a digital agency that powers online business performance for ambitious retailers. We offer a unique choice of beautiful store design, an eCommerce platform with everything retailers need out-of-the-box, and deep expertise in performance-driven digital marketing. We work with customers to craft the perfect blend of our eCommerce solutions to help them achieve their specific ambitions – be that bespoke store design on our platform or a choice of eight marketing services that they can effortlessly flex to meet their marketing goals.For 25 years, our award-winning teams of expert digital minds have intertwined the best strategies for online success by creating stunning stores that are proven to perform the best in the market, accelerating conversions and boosting basket value. We’re proud to power our clients’ success, delivering over £1bn of eCommerce revenue through our platform every year.If you're amazing at what you do and want to be part of our thriving future, we’d love to hear from you. Take a look at our current vacancies and find out more about life at Visualsoft.A culture of trustWe champion a culture of trust in the workplace. Our employees can achieve the perfect work/life balance thanks to unlimited holidays and flexible working.That's not all - we've invested in our workspaces to create 'living offices' that cultivate employee engagement. Our open-plan spaces encourage cross-team communication and collaboration and include breakout and dining areas, meeting facilities, games stations, and relaxation space for the team when they need a little downtime.All we ask in return is that our employees achieve our collective goals, and continue to deliver the best possible service. This game-changing ethos means happy and engaged employees, which in turn helps keep our clients happy too.Happy employees = Happy clients

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