ServiceNow Scrum Master, Business Analyst
Job Description:
• Facilitate Agile ceremonies, drive continuous improvement, support ServiceNow development teams, and gather business requirements for SPM-related initiatives.
• Lead Agile ceremonies for ServiceNow teams (planning, stand-ups, reviews, retrospectives).
• Coach teams in Agile practices, promoting collaboration, accountability, and continuous improvement.
• Partner with Product Owners to refine and prioritize backlogs; ensure clear, actionable user stories.
• Track sprint metrics (velocity, burndown, delivery KPIs) and recommend improvements.
• Coordinate with other Scrum Masters to share best practices and evolve Agile maturity.
• Gather and document business requirements, epics, user stories, and acceptance criteria for SPM demands.
• Create process maps, flowcharts, and other documentation to support solution design.
Requirements:
• 5+ years of experience serving as a Scrum Master for software development teams.
• 5+ years of experience in Agile principles and frameworks, including Scrum, Kanban, and Lean Agile.
• 3+ years of experience in a business analysis role.
• 1+ years of experience in Strategic Portfolio Management (SPM) in ServiceNow.
• Certified Scrum Master (CSM) or equivalent Agile certification preferred.
• Strong understanding of the ServiceNow platform and services.
• Experience with scaled Agile frameworks (SAFe, LSS).
• Proficient in Agile tools (Jira, Rally, ServiceNow Agile Development).
Benefits:
• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access
Apply Now
Apply Now
• Facilitate Agile ceremonies, drive continuous improvement, support ServiceNow development teams, and gather business requirements for SPM-related initiatives.
• Lead Agile ceremonies for ServiceNow teams (planning, stand-ups, reviews, retrospectives).
• Coach teams in Agile practices, promoting collaboration, accountability, and continuous improvement.
• Partner with Product Owners to refine and prioritize backlogs; ensure clear, actionable user stories.
• Track sprint metrics (velocity, burndown, delivery KPIs) and recommend improvements.
• Coordinate with other Scrum Masters to share best practices and evolve Agile maturity.
• Gather and document business requirements, epics, user stories, and acceptance criteria for SPM demands.
• Create process maps, flowcharts, and other documentation to support solution design.
Requirements:
• 5+ years of experience serving as a Scrum Master for software development teams.
• 5+ years of experience in Agile principles and frameworks, including Scrum, Kanban, and Lean Agile.
• 3+ years of experience in a business analysis role.
• 1+ years of experience in Strategic Portfolio Management (SPM) in ServiceNow.
• Certified Scrum Master (CSM) or equivalent Agile certification preferred.
• Strong understanding of the ServiceNow platform and services.
• Experience with scaled Agile frameworks (SAFe, LSS).
• Proficient in Agile tools (Jira, Rally, ServiceNow Agile Development).
Benefits:
• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access
Apply Now
Apply Now