ServiceNow ITSM Consultant, DevOps
Job Description: • Hands-on experience with ServiceNow ITSM Module. Should have completed an end-to-end implementation of some or all components. • Hands On Experince Deploying Dev Ops Change Velocity • Lead customer kick off calls • Lead requirements sessions and document detailed requirements • Assist architect in developing interfaces between customer systems and ServiceNow • Firm understanding of Software development processess and Dev Ops Tool Chain products and usage. • Leverage both proven and innovative technology approaches to solve challenging business problems • Provide technical assessments, written documentation and technical expertise • Communicate with the customer in technical/non-technical terms, understand their business requirements, and provide suitable solutions • Work on continuous improvement by sharing experiences and knowledge with the team • Collaborate with System Administrators and ServiceNow Support concerning strategies and technical aspects of platform upgrades • Advises on options, risk and impacts on business processes and technical architecture • Be responsible for overall delivery of the product/module • Deliver Enterprise level change management • Integration of Dev Ops tools to ServiceNow • Automatic notifications to provide awareness of change status at various points within the release lifecycles or to provide automatic notifications and approvals Requirements: • 3+ years of experience as a key technical resource for large scale projects and/or implementations centered around ServiceNow ITSM • Multiple Dev Ops Change Velocity Deployments, Must have experience using latest releases • ServiceNow developed solutions in client environments • Ability to meet the expectations and requirements of the internal customers and senior management • Excellent verbal and written communications skills • Client depends on this resource being very responsive • Resource should be able to work the hours needed for the project • Ability to provide technical leadership and professional guidance to managers, team, and vendors • ServiceNow ITSM Certification required • ServiceNow Dev Ops Chagne Velocity Micro certification required • ServiceNow Certified Application Developer Certification required • Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field; or equivalent experience/ combination of education and experience. Benefits: • Medical • Dental • Vision • Flexible Spending Accounts • Short Term Disability • Long Term Disability • Life Insurance and AD&D • Option to purchase additional Life Insurance and AD&D • Paid Time Off • Personal Leave • Holidays • 401(k) plan with company match • work/life balance Apply tot his job