Serviceability Engineer - Software & AI
Siemens Healthineers is a leader in medical technology, pioneering breakthroughs in healthcare. The role of Serviceability Engineer involves advancing the digital transformation of complex medical imaging equipment by bridging mechanical engineering and modern software solutions, focusing on AI-driven automation and augmented reality. Responsibilities Collaborate with hardware subject matter experts and data scientists to design, write, and deploy automated workflow/diagnostics scripts and self-healing algorithms that will be utilized in servicing MI equipment Develop secure, reliable APIs and communication protocols to link on-premise imaging equipment with cloud-based AI orchestrators and spatial computing interfaces (AR/VR headsets) Analyze existing text-based service manuals and diagnostic trees, converting manual troubleshooting steps into executable code and automated workflows Act as the software liaison within a hardware-centric team, translating software architecture concepts to mechanical engineers and interpreting machine physics into algorithmic logic Participate actively in cross-functional projects & delivering assigned service features Demonstrate a strong commitment to service quality by actively participating in decision-making processes and prioritizing customer needs throughout all project phases Skills A recent Bachelor's or Master's degree in Computer Science, Robotics, Software Engineering, Mechatronics, or a closely related technical discipline Strong, demonstrable experience writing clean, production-ready code in Python and C++ A solid conceptual understanding of Machine Learning frameworks (PyTorch, TensorFlow), Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and Reinforcement Learning Experience with version control, API development, and basic familiarity with cloud architecture (Azure or AWS) and containerization Benefits Medical insurance Dental insurance Vision insurance 401(k) retirement plan Life insurance Long-term and short-term disability insurance Paid parking/public transportation Paid time off Paid sick and safe time Company Overview Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens. It was founded in 1847, and is headquartered in Malvern, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Siemens Healthineers has a track record of offering H1B sponsorships, with 8 in 2026, 104 in 2025, 70 in 2024, 63 in 2023, 89 in 2022, 50 in 2021, 86 in 2020. Please note that this does not guarantee sponsorship for this specific role.