Service & Delivery Tech I

Albertsons Companies is a leading food and drug retailer in the United States, seeking a Service & Delivery Technician I. In this role, you will support stores throughout Southern California with IT deployments and hardware installations, requiring up to 50% travel and occasional overnight stays. Responsibilities Support standard hardware platforms and systems installed throughout Safeway retail stores and district offices Installation of new hardware and software components, such as desktops, iPads, servers, UPS battery backup’s, self-checkout’s, printers, scanner scales, counter scales, and network equipment Maintain equipment inventory controls and policies Travel will be required to store locations for installations, at times requiring overnight stays Installation schedules can vary by deployment, including some which occur overnight Skills High school graduate, AA/AS/BA/BS degree preferred or 1+ year's technical/training/hardware certifications preferred 1+ years retail business experience preferred 1+ years' experience with retail store systems, technology systems and hardware preferred 1+ years' experience with installation and configuration of desktop and peripheral technology preferred Excellent telephone, customer service and problem-solving skills with the ability to gather important information to resolve issues Excellent communication and interpersonal skills with the ability to effectively present technical information and tailor responses for customer understanding Working knowledge of IT hardware, installation models, Windows, MS Office, and related applications IOS and Android knowledge Demonstrated ability to follow written/verbal instructions, define problems, collect data, establish facts, and draw valid conclusions Demonstrated ability to work independently and be a strong collaborative partner in a matrixed organization Demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products under minimal supervision Understanding of how hardware/software systems inter-relate Must be able to lift up to 50 pounds of equipment, some twisting and turning with equipment installs Must have a good, safe driving record. Must have a vehicle Solid mechanical skills Flexibility to work a variety of shifts, day, evening and overnight. This role is primarily scheduled M-F, however, at times Sunday evenings may be required Strong sense of urgency, business ethics, dependability and follow through Self-checkout experience is preferred Benefits $1000 Signing Bonus Company Overview Shop online for groceries, find out about our grocery stores, get health and nutritional information, and find all recipes and meals ideas. It was founded in 1915, and is headquartered in Pleasanton, California, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Safeway has a track record of offering H1B sponsorships, with 247 in 2025, 194 in 2024, 162 in 2023, 282 in 2022, 143 in 2021, 82 in 2020. Please note that this does not guarantee sponsorship for this specific role.